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WP Support Plus Responsive Ticket System
9.0.8
Does WP Support Plus work with WordPress 4.9.7 and PHP 7.0.16? A smoke test was performed on 2018-07-06 14:40:02 UTC .
Summary
Errors
1 Database errors
No JavaScript exceptions
All test pages loaded successfully
21 Resource errors (CSS, JS, images, fonts and so on.)
Performance
Memory usage: 299.29 KiB The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
WordPress version 4.9.7 PHP version 7.0.16 MySQL version 5.7.17 PHP memory limit 256M
Pages 9 Plugins ‹ Test site — WordPress
URL
/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=
Requested URL
/wp-admin/plugins.php?action=activate&plugin=wp-support-plus-responsive-ticket-system%2Fwp-support-plus.php&plugin_status=all&paged=1&s&_wpnonce=dbb92a2d28
Aspect
after-activation
HTTP status
200 OK
Load time
0.347 s
Memory usage
3.28 MiB
JS errors
None
Resource errors
None
Support Plus
URL
/wp-admin/admin.php?page=wp-support-plus
Aspect
menu-item
HTTP status
200 OK
Load time
0.055 s
Memory usage
3.64 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Ticket Form
URL
/wp-admin/admin.php?page=wp-support-plus&setting=ticket-form
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.049 s
Memory usage
3.39 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Ticket List
URL
/wp-admin/admin.php?page=wp-support-plus&setting=ticket-list
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.043 s
Memory usage
3.4 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Agents
URL
/wp-admin/admin.php?page=wp-support-plus&setting=agents
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.051 s
Memory usage
3.4 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Dashboard
URL
/wp-admin/admin.php?page=wp-support-plus&setting=dashboard
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.053 s
Memory usage
3.39 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Customize
URL
/wp-admin/admin.php?page=wp-support-plus&setting=customize
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.040 s
Memory usage
3.37 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
}
]
Support Plus → Add-Ons
URL
/wp-admin/admin.php?page=wp-support-plus&setting=addons
Aspect
menu-item-tab
HTTP status
200 OK
Load time
0.041 s
Memory usage
3.37 MiB
JS errors
None
Resource errors
[
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.structure.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.min.css?version=9.0.8&ver=4.9.7"
},
{
"errorCode": 5,
"errorString": "Operation canceled",
"status": 404,
"statusText": "Not Found",
"url": "[testSite]/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/wpspjq-ui.theme.min.css?version=9.0.8&ver=4.9.7"
}
]
Test site – Just another WordPress site
URL
/
Aspect
front-page
HTTP status
200 OK
Load time
0.111 s
Memory usage
3.01 MiB
JS errors
None
Resource errors
None
Benchmark
URL
Load time
Memory usage
Inactive
Active
Change
Inactive
Active
Change
/wp-admin/index.php 0.109 s 0.097 s -0.012 s 3.1 MiB 3.39 MiB + 298.64 KiB /wp-admin/edit.php 0.106 s 0.104 s -0.002 s 3.13 MiB 3.42 MiB + 298.61 KiB /wp-admin/post-new.php 0.156 s 0.188 s +0.032 s 3.19 MiB 3.49 MiB + 306.47 KiB /wp-admin/upload.php 0.082 s 0.102 s +0.020 s 2.96 MiB 3.26 MiB + 299.95 KiB /wp-admin/options-writing.php 0.078 s 0.073 s -0.005 s 2.96 MiB 3.25 MiB + 299.95 KiB /wp-admin/media-new.php 0.040 s 0.076 s +0.036 s 2.95 MiB 3.24 MiB + 299.95 KiB /wp-admin/edit-tags.php?taxonomy=category 0.072 s 0.080 s +0.008 s 2.99 MiB 3.28 MiB + 299.95 KiB /wp-admin/post-new.php?post_type=page 0.138 s 0.158 s +0.020 s 3.2 MiB 3.49 MiB + 299.21 KiB /wp-admin/options-discussion.php 0.072 s 0.068 s -0.004 s 2.95 MiB 3.24 MiB + 299.95 KiB /wp-admin/edit-comments.php 0.081 s 0.086 s +0.005 s 2.99 MiB 3.28 MiB + 299.98 KiB / 0.075 s 0.095 s +0.020 s 2.73 MiB 3.01 MiB + 289.58 KiB
Average
0.092 s 0.102 s +0.011 s 3.01 MiB 3.31 MiB + 299.29 KiB
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive.
The test tool only looks for a few specific types of added content.
Database Tables 13 wp_wpsp_agent_assign_data wp_wpsp_attachments wp_wpsp_catagories wp_wpsp_custom_fields wp_wpsp_custom_priority wp_wpsp_custom_status wp_wpsp_panel_custom_menu wp_wpsp_support_menu wp_wpsp_ticket wp_wpsp_ticket_form_order wp_wpsp_ticket_list_order wp_wpsp_ticket_thread wp_wpsp_users Options wp_options 14 wp_support_plus_upgrade_version wp_support_plus_version wpsp_agent_settings wpsp_custom_category_localize wpsp_custom_css wpsp_custom_priority_localize wpsp_custom_status_localize wpsp_settings_general wpsp_settings_support_btn wpsp_text_footer wpsp_thank_you_page wpsp_ticket_active_pre_value wpsp_ticket_list_default_filters wpsp_ticket_widget_order PHP Error Log 1 lines [06-Jul-2018 14:40:08 UTC] WordPress database error Column count doesn't match value count at row 1 for query INSERT INTO wp_wpsp_ticket_list_order ( field_key, join_match, join_compare, join_relation, customer_visible, agent_visible, customer_filter, agent_filter ) VALUES ( 'deleted_ticket', 't.id', 't.deleted_ticket', 'LIKE', 0, 0, 0, 1,11) made by activate_plugin, include_once('/plugins/wp-support-plus-responsive-ticket-system/wp-support-plus.php'), WP_Support_Plus::instance, WP_Support_Plus->__construct, WP_Support_Plus->includes, include_once('/plugins/wp-support-plus-responsive-ticket-system/includes/class-wpsp-install.php'), WPSP_Install->__construct, WPSP_Install->check_version, WPSP_Install->upgrade
