SupportCandy 3.2.5

Does SupportCandy work with WordPress 6.4.3 and PHP 8.1.12? A smoke test was performed on .

Summary

Errors
1PHP warnings
No JavaScript exceptions
All test pages loaded successfully
No resource errors
Performance

Memory usage: 1.53 MiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.053 seconds
The average page load time increased by this amount after activating the plugin.

Environment
WordPress version6.4.3
PHP version8.1.12
MySQL version10.6.10
PHP memory limit512M
Plugin Info
Last updated
Active installs 10,000+
WordPress.org page https://wordpress.org/plugins/supportcandy/
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Pages 13

Plugins ‹ Test site — WordPress

Page screenshot: Plugins ‹ Test site — WordPress
URL /wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL /wp-admin/plugins.php?action=activate&plugin=supportcandy%2Fsupportcandy.php&plugin_status=all&paged=1&s&_wpnonce=79276d39a7
Aspect after-activation
HTTP status 200
Load time 2.101 s
Memory usage 3.53 MiB
JS errors None
Resource errors None

Support

Page screenshot: Support
URL /wp-admin/admin.php?page=wpsc-tickets
Aspect menu-item
HTTP status 200
Load time 0.606 s
Memory usage 4.86 MiB
JS errors None
Resource errors None

Support → Customers

Page screenshot: Support → Customers
URL /wp-admin/admin.php?page=wpsc-customers
Aspect menu-item
HTTP status 200
Load time 0.344 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Support → Support Agents

Page screenshot: Support → Support Agents
URL /wp-admin/admin.php?page=wpsc-support-agents
Aspect menu-item
HTTP status 200
Load time 0.293 s
Memory usage 4.87 MiB
JS errors None
Resource errors None

Support → Custom Fields

Page screenshot: Support → Custom Fields
URL /wp-admin/admin.php?page=wpsc-ticket-form
Aspect menu-item
HTTP status 200
Load time 0.272 s
Memory usage 4.88 MiB
JS errors None
Resource errors None

Support → Ticket List

Page screenshot: Support → Ticket List
URL /wp-admin/admin.php?page=wpsc-ticket-list&section=agent-ticket-list&tab=list-items
Requested URL /wp-admin/admin.php?page=wpsc-ticket-list
Aspect menu-item
HTTP status 200
Load time 0.351 s
Memory usage 4.88 MiB
JS errors None
Resource errors None

Support → Email Notifications

Page screenshot: Support → Email Notifications
URL /wp-admin/admin.php?page=wpsc-email-notifications
Aspect menu-item
HTTP status 200
Load time 0.287 s
Memory usage 4.87 MiB
JS errors None
Resource errors None

Support → Settings

Page screenshot: Support → Settings
URL /wp-admin/admin.php?page=wpsc-settings
Aspect menu-item
HTTP status 200
Load time 0.313 s
Memory usage 4.89 MiB
JS errors None
Resource errors None

Support → Licenses

Page screenshot: Support → Licenses
URL /wp-admin/admin.php?page=wpsc-license
Aspect menu-item
HTTP status 200
Load time 0.269 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Support → Pro Features

Page screenshot: Support → Pro Features
URL /wp-admin/admin.php?page=wpsc-add-ons
Aspect menu-item
HTTP status 200
Load time 0.489 s
Memory usage 4.85 MiB
JS errors None
Resource errors None

Support →

Page screenshot: Support →
URL /wp-admin/admin.php?page=wpsc-task-manager
Aspect menu-item
HTTP status 200
Load time 0.133 s
Memory usage N/A
JS errors None
Resource errors None

Support →

Page screenshot: Support →
URL /wp-admin/admin.php?page=wpsc-recent-activities
Aspect menu-item
HTTP status 200
Load time 0.303 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Test site – Just another WordPress site

Page screenshot: Test site – Just another WordPress site
URL /
Aspect front-page
HTTP status 200
Load time 0.457 s
Memory usage 4.82 MiB
JS errors None
Resource errors None

Benchmark

URL Load time Memory usage
Inactive Active Change Inactive Active Change
/wp-admin/index.php0.387 s0.346 s-0.041 s3.38 MiB4.9 MiB+ 1.52 MiB
/wp-admin/edit.php0.231 s0.484 s+0.253 s3.41 MiB4.98 MiB+ 1.58 MiB
/wp-admin/post-new.php1.024 s1.445 s+0.421 s5.46 MiB7.05 MiB+ 1.59 MiB
/wp-admin/upload.php0.730 s0.385 s-0.345 s3.32 MiB4.85 MiB+ 1.52 MiB
/wp-admin/options-writing.php0.243 s0.218 s-0.025 s3.32 MiB4.83 MiB+ 1.51 MiB
/wp-admin/media-new.php0.344 s0.310 s-0.034 s3.3 MiB4.81 MiB+ 1.51 MiB
/wp-admin/edit-tags.php?taxonomy=category0.218 s0.217 s-0.001 s3.31 MiB4.85 MiB+ 1.54 MiB
/wp-admin/post-new.php?post_type=page0.622 s0.915 s+0.293 s5.45 MiB7.04 MiB+ 1.59 MiB
/wp-admin/options-discussion.php0.341 s0.295 s-0.046 s3.3 MiB4.82 MiB+ 1.52 MiB
/wp-admin/edit-comments.php0.267 s0.234 s-0.033 s3.34 MiB4.86 MiB+ 1.52 MiB
/0.306 s0.443 s+0.137 s3.36 MiB4.82 MiB+ 1.47 MiB
Average 0.428 s0.481 s+0.053 s3.72 MiB5.26 MiB+ 1.53 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP
PO File
JavaScript
Language % Lines of code Comment lines Files
PHP55.1%75,72322,920205
PO File23.3%32,03767,00921
JavaScript13.1%17,9962,206171
CSS7.6%10,45024926
SVG0.3%429255
Markdown0.2%31906
Sass0.2%27382
JSON0.1%12303
Total 137,350 92,394 489

PHP Code Analysis | More results »

Lines of code 76,966
Total complexity 12,944
Median class complexity 39.5
Median method complexity 3.0
Most complex class WPSC_Upgrade_DB_V2
Most complex function WPSC_Installation::initial_setup()
Classes 198
Methods 2,395
Functions 30

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 18

Options wp_options 42

User Metadata wp_usermeta 1

PHP Error Log 1 lines

[09-Feb-2024 09:39:29 UTC] PHP Warning:  Undefined variable $data in /wp-content/plugins/supportcandy/includes/admin/recent-activities/class-wpsc-ra-logs.php on line 140
See also: All tests for this plugin, How to Hide SupportCandy Admin Menus