SupportCandy 3.2.4

Does SupportCandy work with WordPress 6.4.3 and PHP 8.1.12? A smoke test was performed on .

Summary

Errors
1PHP warnings
No JavaScript exceptions
All test pages loaded successfully
No resource errors
Performance

Memory usage: 1.53 MiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment
WordPress version6.4.3
PHP version8.1.12
MySQL version10.6.10
PHP memory limit512M
Plugin Info
Last updated
Active installs 10,000+
WordPress.org page https://wordpress.org/plugins/supportcandy/
Badges

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Pages 13

Plugins ‹ Test site — WordPress

Page screenshot: Plugins ‹ Test site — WordPress
URL /wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL /wp-admin/plugins.php?action=activate&plugin=supportcandy%2Fsupportcandy.php&plugin_status=all&paged=1&s&_wpnonce=99e0be169b
Aspect after-activation
HTTP status 200
Load time 1.758 s
Memory usage 3.53 MiB
JS errors None
Resource errors None

Support

Page screenshot: Support
URL /wp-admin/admin.php?page=wpsc-tickets
Aspect menu-item
HTTP status 200
Load time 0.562 s
Memory usage 4.86 MiB
JS errors None
Resource errors None

Support → Customers

Page screenshot: Support → Customers
URL /wp-admin/admin.php?page=wpsc-customers
Aspect menu-item
HTTP status 200
Load time 0.310 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Support → Support Agents

Page screenshot: Support → Support Agents
URL /wp-admin/admin.php?page=wpsc-support-agents
Aspect menu-item
HTTP status 200
Load time 0.269 s
Memory usage 4.87 MiB
JS errors None
Resource errors None

Support → Custom Fields

Page screenshot: Support → Custom Fields
URL /wp-admin/admin.php?page=wpsc-ticket-form
Aspect menu-item
HTTP status 200
Load time 0.266 s
Memory usage 4.88 MiB
JS errors None
Resource errors None

Support → Ticket List

Page screenshot: Support → Ticket List
URL /wp-admin/admin.php?page=wpsc-ticket-list
Aspect menu-item
HTTP status 200
Load time 0.286 s
Memory usage 4.88 MiB
JS errors None
Resource errors None

Support → Email Notifications

Page screenshot: Support → Email Notifications
URL /wp-admin/admin.php?page=wpsc-email-notifications
Aspect menu-item
HTTP status 200
Load time 0.251 s
Memory usage 4.86 MiB
JS errors None
Resource errors None

Support → Settings

Page screenshot: Support → Settings
URL /wp-admin/admin.php?page=wpsc-settings
Aspect menu-item
HTTP status 200
Load time 0.271 s
Memory usage 4.89 MiB
JS errors None
Resource errors None

Support → Licenses

Page screenshot: Support → Licenses
URL /wp-admin/admin.php?page=wpsc-license
Aspect menu-item
HTTP status 200
Load time 0.402 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Support → Pro Features

Page screenshot: Support → Pro Features
URL /wp-admin/admin.php?page=wpsc-add-ons
Aspect menu-item
HTTP status 200
Load time 0.477 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Support →

Page screenshot: Support →
URL /wp-admin/admin.php?page=wpsc-task-manager
Aspect menu-item
HTTP status 200
Load time 0.137 s
Memory usage N/A
JS errors None
Resource errors None

Support →

Page screenshot: Support →
URL /wp-admin/admin.php?page=wpsc-recent-activities
Aspect menu-item
HTTP status 200
Load time 0.280 s
Memory usage 4.84 MiB
JS errors None
Resource errors None

Test site – Just another WordPress site

Page screenshot: Test site – Just another WordPress site
URL /
Aspect front-page
HTTP status 200
Load time 0.398 s
Memory usage 4.82 MiB
JS errors None
Resource errors None

Benchmark

URL Load time Memory usage
Inactive Active Change Inactive Active Change
/wp-admin/index.php0.340 s0.375 s+0.035 s3.38 MiB4.9 MiB+ 1.52 MiB
/wp-admin/edit.php0.227 s0.224 s-0.003 s3.41 MiB4.98 MiB+ 1.58 MiB
/wp-admin/post-new.php0.851 s0.892 s+0.041 s5.46 MiB7.05 MiB+ 1.59 MiB
/wp-admin/upload.php0.688 s0.477 s-0.211 s3.32 MiB4.84 MiB+ 1.52 MiB
/wp-admin/options-writing.php0.206 s0.210 s+0.004 s3.32 MiB4.83 MiB+ 1.51 MiB
/wp-admin/media-new.php0.324 s0.300 s-0.024 s3.3 MiB4.8 MiB+ 1.51 MiB
/wp-admin/edit-tags.php?taxonomy=category0.205 s0.188 s-0.017 s3.31 MiB4.85 MiB+ 1.54 MiB
/wp-admin/post-new.php?post_type=page0.599 s0.598 s-0.001 s5.45 MiB7.04 MiB+ 1.59 MiB
/wp-admin/options-discussion.php0.270 s0.436 s+0.166 s3.3 MiB4.82 MiB+ 1.52 MiB
/wp-admin/edit-comments.php0.242 s0.219 s-0.023 s3.34 MiB4.86 MiB+ 1.52 MiB
/0.272 s0.463 s+0.191 s3.36 MiB4.82 MiB+ 1.46 MiB
Average 0.384 s0.398 s+0.014 s3.72 MiB5.26 MiB+ 1.53 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP
PO File
JavaScript
Language % Lines of code Comment lines Files
PHP54.8%74,57622,874204
PO File23.5%32,03767,00921
JavaScript13.2%17,9962,206171
CSS7.7%10,45024926
SVG0.3%429255
Markdown0.2%31906
Sass0.2%27382
JSON0.1%12303
Total 136,203 92,348 488

PHP Code Analysis | More results »

Lines of code 75,819
Total complexity 12,919
Median class complexity 40.0
Median method complexity 3.0
Most complex class WPSC_Upgrade_DB_V2
Most complex function WPSC_Installation::initial_setup()
Classes 197
Methods 2,391
Functions 30

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 18

Options wp_options 42

User Metadata wp_usermeta 1

PHP Error Log 1 lines

[06-Feb-2024 07:31:21 UTC] PHP Warning:  Undefined variable $data in /wp-content/plugins/supportcandy/includes/admin/recent-activities/class-wpsc-ra-logs.php on line 140
See also: All tests for this plugin, How to Hide SupportCandy Admin Menus