Support Ticket 1.0.7
Does Support Ticket work with WordPress 4.9.5 and PHP 7.0.16? A smoke test was performed on .
Summary
Errors
| No PHP errors, warnings or notices | |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors | |
| Looks good! No problems were detected. |
Performance
Memory usage: 46.61 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
| WordPress version | 4.9.5 |
|---|---|
| PHP version | 7.0.16 |
| MySQL version | 5.7.17 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 100+ |
| WordPress.org page | https://wordpress.org/plugins/support-ticket/ |
| Badges |
|
Pages 5
Screenshots are not available.
Old screenshots of less popular plugins are eventually deleted to save disk space.
Plugins ‹ Test site — WordPress
| URL | /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=support-ticket%2Fsupport-ticket.php&plugin_status=all&paged=1&s&_wpnonce=78beff61e1 |
| Aspect | after-activation |
| HTTP status | 200 OK |
| Load time | 0.131 s |
| Memory usage | 2.97 MiB |
| JS errors | None |
| Resource errors | None |
Tickets
| URL | /wp-admin/admin.php?page=sts |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 OK |
| Load time | 0.036 s |
| Memory usage | 3.07 MiB |
| JS errors | None |
| Resource errors | None |
Tickets → New Ticket
| URL | /wp-admin/admin.php?page=sts-new |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 OK |
| Load time | 0.082 s |
| Memory usage | 3.04 MiB |
| JS errors | None |
| Resource errors | None |
Tickets → Settings
| URL | /wp-admin/admin.php?page=sts-settings |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 OK |
| Load time | 0.043 s |
| Memory usage | 3.17 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 OK |
| Load time | 0.096 s |
| Memory usage | 2.75 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.120 s | 0.096 s | -0.024 s | 2.97 MiB | 3.02 MiB | + 50.94 KiB |
| /wp-admin/edit.php | 0.090 s | 0.111 s | +0.021 s | 3 MiB | 3.05 MiB | + 50.91 KiB |
| /wp-admin/post-new.php | 0.197 s | 0.184 s | -0.013 s | 3.07 MiB | 3.12 MiB | + 52.58 KiB |
| /wp-admin/upload.php | 0.084 s | 0.113 s | +0.029 s | 2.9 MiB | 2.94 MiB | + 45.32 KiB |
| /wp-admin/options-writing.php | 0.075 s | 0.087 s | +0.012 s | 2.89 MiB | 2.94 MiB | + 45.32 KiB |
| /wp-admin/media-new.php | 0.044 s | 0.072 s | +0.028 s | 2.88 MiB | 2.93 MiB | + 45.32 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.081 s | 0.087 s | +0.006 s | 2.92 MiB | 2.97 MiB | + 45.32 KiB |
| /wp-admin/post-new.php?post_type=page | 0.159 s | 0.187 s | +0.028 s | 3.07 MiB | 3.12 MiB | + 45.32 KiB |
| /wp-admin/options-discussion.php | 0.071 s | 0.075 s | +0.004 s | 2.89 MiB | 2.93 MiB | + 45.32 KiB |
| /wp-admin/edit-comments.php | 0.080 s | 0.116 s | +0.036 s | 2.93 MiB | 2.97 MiB | + 45.36 KiB |
| / | 0.084 s | 0.117 s | +0.033 s | 2.71 MiB | 2.75 MiB | + 40.98 KiB |
| Average | 0.099 s | 0.113 s | +0.015 s | 2.93 MiB | 2.98 MiB | + 46.61 KiB |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Custom Post Types 1
| ID | Name |
|---|---|
| ticket | Ticket |
Roles 2
| ID | Name |
|---|---|
| ticket-user | Ticket User |
| ticket-agent | Ticket Agent |
Capabilities 6
- read_own_tickets
- read_assigned_tickets
- read_other_tickets
- delete_other_tickets
- update_tickets
- assign_agent_to_ticket
PHP Error Log
The log file is empty.