Report - Support Ticket System By Phoeniixx 2.7

Does "Support Ticket System By Phoeniixx" work with WordPress 6.8.2 and PHP 8.1.12? A smoke test was performed on 2025-07-17 02:53:43 UTC.

Summary

Errors

1	PHP deprecation warnings
1	JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 28.13 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	6.8.2
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2019-11-19T07:08:00+00:00
Active installs	5,000+
WordPress.org page	https://wordpress.org/plugins/support-ticket-system-by-phoeniixx/
Badges	Get badge code

Pages 3

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=support-ticket-system-by-phoeniixx%2Fphoen_ticket_system.php&plugin_status=all&paged=1&s&_wpnonce=e1029bf518
Aspect	after-activation
HTTP status	200
Load time	0.330 s
Memory usage	3.55 MiB
JS errors	None
Resource errors	None

Ticket System

URL	/wp-admin/admin.php?page=phoen_ticket_settings
Aspect	menu-item
HTTP status	200
Load time	0.151 s
Memory usage	3.52 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.358 s
Memory usage	3.46 MiB
JS errors	`[ { "message": "Error: Bootstrap's JavaScript requires jQuery version 1.9.1 or higher, but lower than version 3\n at /wp-content/plugins/support-ticket-system-by-phoeniixx/assets/js/phoe_tiket.min.js?ver=1:6:216\n at /wp-content/plugins/support-ticket-system-by-phoeniixx/assets/js/phoe_tiket.min.js?ver=1:6:318", "trace": null, "code": null } ]`
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.369 s	0.321 s	-0.048 s	3.51 MiB	3.54 MiB	+ 33.75 KiB
/wp-admin/edit.php	0.222 s	0.197 s	-0.025 s	3.57 MiB	3.6 MiB	+ 34.42 KiB
/wp-admin/post-new.php	0.760 s	0.634 s	-0.126 s	6.06 MiB	6.1 MiB	+ 38.12 KiB
/wp-admin/upload.php	0.575 s	0.496 s	-0.079 s	3.52 MiB	3.54 MiB	+ 16.28 KiB
/wp-admin/options-writing.php	0.218 s	0.198 s	-0.020 s	3.5 MiB	3.52 MiB	+ 20.27 KiB
/wp-admin/media-new.php	0.275 s	0.234 s	-0.041 s	3.49 MiB	3.52 MiB	+ 28.47 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.242 s	0.212 s	-0.030 s	3.5 MiB	3.54 MiB	+ 39.14 KiB
/wp-admin/post-new.php?post_type=page	0.594 s	0.592 s	-0.002 s	6.05 MiB	6.08 MiB	+ 33.64 KiB
/wp-admin/options-discussion.php	0.438 s	0.310 s	-0.128 s	3.5 MiB	3.52 MiB	+ 16.77 KiB
/wp-admin/edit-comments.php	0.249 s	0.208 s	-0.041 s	3.52 MiB	3.54 MiB	+ 16.27 KiB
/	0.295 s	0.506 s	+0.211 s	3.43 MiB	3.46 MiB	+ 32.23 KiB
Average	0.385 s	0.355 s	-0.030 s	3.97 MiB	4 MiB	+ 28.13 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

JavaScript

PHP

Language		%	Lines of code	Comment lines	Files
	JavaScript	77.9%	9,013	1,594	3
	PHP	18.8%	2,175	79	5
	SVG	2.5%	288	0	1
	PO File	0.8%	90	55	1
	CSS	0.0%	1	0	1
Total			11,567	1,728	11

PHP Code Analysis | More results »

Lines of code	504
Total complexity	36
Median class complexity	0.0
Median method complexity	0.0
Most complex class	—
Most complex function	phoen_tickets_systems()

Classes	0
Methods	0
Functions	17

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Options `wp_options` 2

phoen_ticket_system_enable
ticket_system

Roles 1

ID	Name
phoen_agent	Agent

PHP Error Log 1 lines

[17-Jul-2025 02:53:58 UTC] PHP Deprecated:  Function get_page_by_title is <strong>deprecated</strong> since version 6.2.0! Use WP_Query instead. in /wp-includes/functions.php on line 6121

Support Ticket System By Phoeniixx 2.7