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2. Support Genix – Helpdesk & Customer Support Ticket System
3. 1.4.23

Support Genix Lite 1.4.23

Does Support Genix Lite work with WordPress 6.8.2 and PHP 8.1.12? A smoke test was performed on 2025-08-27 09:28:54 UTC.

Summary

Pages 3

Support Genix ‹ Test site — WordPress

Support Genix

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.283 s	0.603 s	+0.320 s	3.51 MiB	4.55 MiB	+ 1.04 MiB
/wp-admin/edit.php	0.191 s	0.279 s	+0.088 s	3.57 MiB	4.63 MiB	+ 1.06 MiB
/wp-admin/post-new.php	0.828 s	1.425 s	+0.597 s	6.06 MiB	7.5 MiB	+ 1.44 MiB
/wp-admin/upload.php	0.797 s	0.586 s	-0.211 s	3.52 MiB	4.5 MiB	+ 999.18 KiB
/wp-admin/options-writing.php	0.239 s	0.215 s	-0.024 s	3.5 MiB	4.48 MiB	+ 1003.64 KiB
/wp-admin/media-new.php	0.240 s	0.416 s	+0.176 s	3.49 MiB	4.48 MiB	+ 1011.84 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.192 s	0.245 s	+0.053 s	3.5 MiB	4.5 MiB	+ 1022.6 KiB
/wp-admin/post-new.php?post_type=page	1.099 s	0.788 s	-0.311 s	6.05 MiB	7.49 MiB	+ 1.44 MiB
/wp-admin/options-discussion.php	0.266 s	0.301 s	+0.035 s	3.5 MiB	4.48 MiB	+ 1000.77 KiB
/wp-admin/edit-comments.php	0.422 s	0.229 s	-0.193 s	3.52 MiB	4.5 MiB	+ 1002.56 KiB
/	0.265 s	0.236 s	-0.029 s	3.5 MiB	4.45 MiB	+ 975.48 KiB
Average	0.438 s	0.484 s	+0.046 s	3.98 MiB	5.05 MiB	+ 1.08 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PHP	67.0%	23,802	2,591	105
	PO File	32.7%	11,622	8,014	9
	CSS	0.3%	108	9	1
	SVG	0.0%	11	0	1
	JavaScript	0.0%	5	4	1
Total			35,548	10,618	117

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 22

• wp_apbd_wps_canned_msg
• wp_apbd_wps_custom_field
• wp_apbd_wps_debug_log
• wp_apbd_wps_edd
• wp_apbd_wps_email_templates
• wp_apbd_wps_fluentcrm
• wp_apbd_wps_imap_api_settings
• wp_apbd_wps_imap_settings
• wp_apbd_wps_incoming_webhook
• wp_apbd_wps_notes
• wp_apbd_wps_notification
• wp_apbd_wps_role
• wp_apbd_wps_role_access
• wp_apbd_wps_support_meta
• wp_apbd_wps_ticket
• wp_apbd_wps_ticket_assign_rule
• wp_apbd_wps_ticket_category
• wp_apbd_wps_ticket_log
• wp_apbd_wps_ticket_reply
• wp_apbd_wps_ticket_tag
• wp_apbd_wps_webhook
• wp_apbd_wps_woocommerce

Options wp_options 16

• APBD_pv_support-genix-lite
• apbd_support_genix_lite_new_activation
• apbd_support_genix_migrated
• apbd_support_genix_new_activation
• apbd_support_genix_redirect_flag
• apbd_wps_default_assign_role_added
• apbd_wps_encryption_key
• apbd_wps_ticket_page_id
• support_genix_lite_htiop
• support_genix_lite_htiop_bar
• support_genix_lite_htiop_data
• support_genix_lite_htiop_popup
• support_genix_lite_htiop_redirect
• support_genix_lite_htiop_timer
• support_genix_lite_offer_last_deleted_version
• support-genix_o_Apbd_wps_settings

Roles 2

ID	Name
awps-support-manager	Support Manager
awps-support-agent	Support Agent

PHP Error Log

The log file is empty.

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