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2. Support Genix – Helpdesk & Customer Support Ticket System
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Support Genix Lite 1.4.14

Does Support Genix Lite work with WordPress 6.8 and PHP 8.1.12? A smoke test was performed on 2025-04-29 07:10:08 UTC.

Summary

Pages 3

Support Genix ‹ Test site — WordPress

Support Genix

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.359 s	0.460 s	+0.101 s	3.51 MiB	4.52 MiB	+ 1.01 MiB
/wp-admin/edit.php	0.215 s	0.321 s	+0.106 s	3.57 MiB	4.6 MiB	+ 1.03 MiB
/wp-admin/post-new.php	0.852 s	1.044 s	+0.192 s	6.06 MiB	7.46 MiB	+ 1.4 MiB
/wp-admin/upload.php	0.802 s	0.422 s	-0.380 s	3.52 MiB	4.47 MiB	+ 969.95 KiB
/wp-admin/options-writing.php	0.237 s	0.252 s	+0.015 s	3.5 MiB	4.45 MiB	+ 974.41 KiB
/wp-admin/media-new.php	0.291 s	0.494 s	+0.203 s	3.49 MiB	4.45 MiB	+ 982.6 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.230 s	0.286 s	+0.056 s	3.5 MiB	4.47 MiB	+ 993.68 KiB
/wp-admin/post-new.php?post_type=page	0.777 s	0.731 s	-0.046 s	6.05 MiB	7.45 MiB	+ 1.4 MiB
/wp-admin/options-discussion.php	0.469 s	0.529 s	+0.060 s	3.5 MiB	4.45 MiB	+ 971.53 KiB
/wp-admin/edit-comments.php	0.251 s	0.255 s	+0.004 s	3.52 MiB	4.47 MiB	+ 972.48 KiB
/	0.523 s	0.234 s	-0.289 s	3.43 MiB	4.42 MiB	+ 1011.91 KiB
Average	0.455 s	0.457 s	+0.002 s	3.97 MiB	5.02 MiB	+ 1.05 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PHP	66.3%	21,839	2,454	102
	PO File	33.5%	11,017	7,821	9
	CSS	0.2%	55	7	1
	SVG	0.0%	11	0	1
	JavaScript	0.0%	5	4	1
Total			32,927	10,286	114

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 22

• wp_apbd_wps_canned_msg
• wp_apbd_wps_custom_field
• wp_apbd_wps_debug_log
• wp_apbd_wps_edd
• wp_apbd_wps_email_templates
• wp_apbd_wps_fluentcrm
• wp_apbd_wps_imap_api_settings
• wp_apbd_wps_imap_settings
• wp_apbd_wps_incoming_webhook
• wp_apbd_wps_notes
• wp_apbd_wps_notification
• wp_apbd_wps_role
• wp_apbd_wps_role_access
• wp_apbd_wps_support_meta
• wp_apbd_wps_ticket
• wp_apbd_wps_ticket_assign_rule
• wp_apbd_wps_ticket_category
• wp_apbd_wps_ticket_log
• wp_apbd_wps_ticket_reply
• wp_apbd_wps_ticket_tag
• wp_apbd_wps_webhook
• wp_apbd_wps_woocommerce

Options wp_options 16

• APBD_pv_support-genix-lite
• apbd_support_genix_lite_new_activation
• apbd_support_genix_migrated
• apbd_support_genix_new_activation
• apbd_support_genix_redirect_flag
• apbd_wps_default_assign_role_added
• apbd_wps_encryption_key
• apbd_wps_ticket_page_id
• support_genix_lite_htiop
• support_genix_lite_htiop_bar
• support_genix_lite_htiop_data
• support_genix_lite_htiop_popup
• support_genix_lite_htiop_redirect
• support_genix_lite_htiop_timer
• support_genix_lite_offer_last_deleted_version
• support-genix_o_Apbd_wps_settings

Roles 2

ID	Name
awps-support-manager	Support Manager
awps-support-agent	Support Agent

PHP Error Log

The log file is empty.

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