Report - Re:amaze Helpdesk & Live Chat 2.3.2

Does Reamaze Helpdesk for WordPress work with WordPress 6.8.2 and PHP 8.1.12? A smoke test was performed on 2025-07-20 05:50:50 UTC.

Summary

Errors

	No PHP errors, warnings or notices
7	JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 32.48 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.103 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	6.8.2
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2024-02-01T18:11:00+00:00
Active installs	400+
WordPress.org page	https://wordpress.org/plugins/reamaze/
Badges	Get badge code

Pages 8

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=reamaze%2Freamaze.php&plugin_status=all&paged=1&s&_wpnonce=bca829794e
Aspect	after-activation
HTTP status	200
Load time	0.476 s
Memory usage	3.58 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Reamaze

URL	/wp-admin/admin.php?page=reamaze
Aspect	menu-item
HTTP status	200
Load time	0.243 s
Memory usage	3.52 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Reamaze → Settings

URL	/wp-admin/admin.php?page=reamaze-settings
Aspect	menu-item
HTTP status	200
Load time	0.148 s
Memory usage	3.52 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Reamaze → Settings → Widget

URL	/wp-admin/admin.php?page=reamaze-settings&tab=widget
Aspect	menu-item-tab
HTTP status	200
Load time	0.148 s
Memory usage	3.52 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Reamaze → Settings → Personal Settings

URL	/wp-admin/admin.php?page=reamaze-settings&tab=personal
Aspect	menu-item-tab
HTTP status	200
Load time	0.160 s
Memory usage	3.52 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Reamaze → Need Help?

URL	/wp-admin/admin.php?page=reamaze-help
Aspect	menu-item
HTTP status	200
Load time	0.165 s
Memory usage	3.52 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.198 s
Memory usage	3.44 MiB
JS errors	None
Resource errors	None

Dashboard ‹ Test site — WordPress

URL	/wp-admin/index.php
Aspect	new-meta-boxes
HTTP status	200
Load time	0.342 s
Memory usage	3.54 MiB
JS errors	`[ { "message": "TypeError: Cannot read properties of undefined (reading 'opera')\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:98\n at /wp-content/plugins/reamaze/assets/js/admin/jquery.postmessage.min.js?ver=6.8.2:9:793", "trace": null, "code": null } ]`
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.297 s	0.592 s	+0.295 s	3.51 MiB	3.54 MiB	+ 36.88 KiB
/wp-admin/edit.php	0.180 s	0.245 s	+0.065 s	3.57 MiB	3.6 MiB	+ 32.6 KiB
/wp-admin/post-new.php	0.706 s	0.998 s	+0.292 s	6.06 MiB	6.13 MiB	+ 74.13 KiB
/wp-admin/upload.php	0.522 s	0.484 s	-0.038 s	3.52 MiB	3.54 MiB	+ 16.13 KiB
/wp-admin/options-writing.php	0.200 s	0.222 s	+0.022 s	3.5 MiB	3.52 MiB	+ 19.19 KiB
/wp-admin/media-new.php	0.252 s	0.311 s	+0.059 s	3.49 MiB	3.52 MiB	+ 27.38 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.168 s	0.403 s	+0.235 s	3.5 MiB	3.54 MiB	+ 38.05 KiB
/wp-admin/post-new.php?post_type=page	0.557 s	0.782 s	+0.225 s	6.05 MiB	6.12 MiB	+ 69.65 KiB
/wp-admin/options-discussion.php	0.286 s	0.301 s	+0.015 s	3.5 MiB	3.52 MiB	+ 16.31 KiB
/wp-admin/edit-comments.php	0.196 s	0.250 s	+0.054 s	3.52 MiB	3.54 MiB	+ 15.19 KiB
/	0.309 s	0.223 s	-0.086 s	3.43 MiB	3.45 MiB	+ 11.73 KiB
Average	0.334 s	0.437 s	+0.103 s	3.97 MiB	4 MiB	+ 32.48 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

JavaScript

CSS

Language		%	Lines of code	Comment lines	Files
	PHP	69.5%	2,756	428	36
	JavaScript	19.8%	785	60	3
	CSS	10.7%	424	32	4
Total			3,965	520	43

PHP Code Analysis | More results »

Lines of code	2,470
Total complexity	456
Median class complexity	6.0
Median method complexity	1.0
Most complex class	ReamazeParsedown
Most complex function	Reamaze_Settings_Page::_output_fields()

Classes	25
Methods	132
Functions	12

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Options `wp_options` 4

reamaze_account_id
reamaze_account_sso_key
reamaze_version
reamaze_widget_display

Meta Boxes

{
    "dashboard": {
        "reamaze_dashboard_overview_widget": {
            "title": "Reamaze Overview",
            "context": "normal"
        }
    }
}

PHP Error Log

The log file is empty.

Re:amaze Helpdesk & Live Chat 2.3.2