Contact Forms, Live Support, CRM 1.8.3
Does "Live Support Tickets & Contact Forms" work with WordPress 6.4.3 and PHP 8.1.12? A smoke test was performed on .
Summary
Errors
| 13 | PHP warnings |
| 1 | PHP deprecation warnings |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 59.42 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
| WordPress version | 6.4.3 |
|---|---|
| PHP version | 8.1.12 |
| MySQL version | 10.6.10 |
| PHP memory limit | 512M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | <10 |
| WordPress.org page | https://wordpress.org/plugins/live-support-tickets/ |
| Badges |
|
Pages 22
Plugins ‹ Test site — WordPress
| URL | /wp-admin/plugins.php?plugin_status=all&paged=1&s |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=live-support-tickets%2Flive-support-tickets.php&plugin_status=all&paged=1&s&_wpnonce=faa43184f0 |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.860 s |
| Memory usage | 3.39 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets
| URL | /wp-admin/admin.php?page=vw-support |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.191 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Pages
| URL | /wp-admin/admin.php?page=vw-support&tab=pages |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.190 s |
| Memory usage | 3.39 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Integration
| URL | /wp-admin/admin.php?page=vw-support&tab=integration |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.187 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Notifications
| URL | /wp-admin/admin.php?page=vw-support&tab=notifications |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.208 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Departments
| URL | /wp-admin/admin.php?page=vw-support&tab=departments |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.193 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Forms
| URL | /wp-admin/admin.php?page=vw-support&tab=forms |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.244 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Accounts
| URL | /wp-admin/admin.php?page=vw-support&tab=accounts |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.227 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Translation
| URL | /wp-admin/admin.php?page=vw-support&tab=translation |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.236 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → MicroPayments
| URL | /wp-admin/admin.php?page=vw-support&tab=micropayments |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.266 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Logs
| URL | /wp-admin/admin.php?page=vw-support&tab=logs |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.221 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Conversations
| URL | /wp-admin/admin.php?page=vw-support-conversations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.884 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Contacts
| URL | /wp-admin/admin.php?page=vw-support-contacts |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.276 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Cans
| URL | /wp-admin/admin.php?page=vw-support-cans |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.188 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → New Conversation
| URL | /wp-admin/admin.php?page=vw-support-conversation-new |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.189 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Invite
| URL | /wp-admin/admin.php?page=vw-support-invite |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.172 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Form Invite
| URL | /wp-admin/admin.php?page=vw-support-form-invite |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.226 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Properties
| URL | /wp-admin/admin.php?page=vw-support-properties |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.197 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Accounts
| URL | /wp-admin/admin.php?page=vw-support-accounts |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.191 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Plans
| URL | /wp-admin/admin.php?page=vw-support-plans |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.169 s |
| Memory usage | 3.36 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Documentation
| URL | /wp-admin/admin.php?page=vw-support-documentation |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.191 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.602 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.345 s | 0.481 s | +0.136 s | 3.38 MiB | 3.45 MiB | + 70.55 KiB |
| /wp-admin/edit.php | 0.219 s | 0.249 s | +0.030 s | 3.41 MiB | 3.48 MiB | + 69.84 KiB |
| /wp-admin/post-new.php | 1.069 s | 0.865 s | -0.204 s | 5.46 MiB | 5.55 MiB | + 89.84 KiB |
| /wp-admin/upload.php | 0.691 s | 0.565 s | -0.126 s | 3.32 MiB | 3.38 MiB | + 53.18 KiB |
| /wp-admin/options-writing.php | 0.225 s | 0.242 s | +0.017 s | 3.32 MiB | 3.36 MiB | + 45.77 KiB |
| /wp-admin/media-new.php | 0.319 s | 0.327 s | +0.008 s | 3.3 MiB | 3.36 MiB | + 65.37 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.221 s | 0.222 s | +0.001 s | 3.31 MiB | 3.38 MiB | + 70.54 KiB |
| /wp-admin/post-new.php?post_type=page | 0.629 s | 0.630 s | +0.001 s | 5.45 MiB | 5.54 MiB | + 89.43 KiB |
| /wp-admin/options-discussion.php | 0.334 s | 0.289 s | -0.045 s | 3.3 MiB | 3.36 MiB | + 53.67 KiB |
| /wp-admin/edit-comments.php | 0.270 s | 0.370 s | +0.100 s | 3.34 MiB | 3.39 MiB | + 53.21 KiB |
| / | 0.293 s | 0.417 s | +0.124 s | 3.36 MiB | 3.35 MiB | - 7.81 KiB |
| Average | 0.420 s | 0.423 s | +0.004 s | 3.72 MiB | 3.78 MiB | + 59.42 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| SVG | 79.3% | 9,299 | 12 | 3 | |
| PHP | 20.6% | 2,415 | 2,681 | 6 | |
| JSON | 0.0% | 5 | 0 | 1 | |
| Markdown | 0.0% | 4 | 0 | 1 | |
| JavaScript | 0.0% | 2 | 2 | 2 | |
| CSS | 0.0% | 1 | 1 | 1 | |
| Total | 11,726 | 2,696 | 14 | ||
PHP Code Analysis | More results »
| Lines of code | 4,684 |
|---|---|
| Total complexity | 955 |
| Median class complexity | 61.0 |
| Median method complexity | 4.0 |
| Most complex class | VWliveSupport |
| Most complex function | VWliveSupport::the_content() |
| Classes | 1 |
|---|---|
| Methods | 14 |
| Functions | 0 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 8
- wp_vws_cans
- wp_vws_contacts
- wp_vws_departments
- wp_vws_messages
- wp_vws_properties
- wp_vws_sites
- wp_vws_ticket_contacts
- wp_vws_tickets
Options wp_options 3
- VWdeepLlangs
- vwSupport_db_version
- VWsupportOptions
PHP Error Log 14 lines
[24-Feb-2024 16:52:10 UTC] PHP Deprecated: Optional parameter $level declared before required parameter $options is implicitly treated as a required parameter in /wp-content/plugins/live-support-tickets/inc/server.php on line 59
[24-Feb-2024 16:52:22 UTC] PHP Warning: Undefined variable $userID in /wp-content/plugins/live-support-tickets/inc/server.php on line 646
[24-Feb-2024 16:52:28 UTC] PHP Warning: mysqli::__construct(): (HY000/1045): Access denied for user ''@'localhost' (using password: NO) in /wp-content/plugins/live-support-tickets/inc/options.php on line 1154
[24-Feb-2024 16:52:28 UTC] PHP Warning: Undefined variable $accountsDB in /wp-content/plugins/live-support-tickets/inc/options.php on line 1158
[24-Feb-2024 16:52:28 UTC] PHP Warning: Attempt to read property "connect_error" on null in /wp-content/plugins/live-support-tickets/inc/options.php on line 1158
[24-Feb-2024 16:52:29 UTC] PHP Warning: mysqli::__construct(): (HY000/1045): Access denied for user ''@'localhost' (using password: NO) in /wp-content/plugins/live-support-tickets/inc/options.php on line 1003
[24-Feb-2024 16:52:29 UTC] PHP Warning: Undefined variable $accountsDB in /wp-content/plugins/live-support-tickets/inc/options.php on line 1007
[24-Feb-2024 16:52:29 UTC] PHP Warning: Attempt to read property "connect_error" on null in /wp-content/plugins/live-support-tickets/inc/options.php on line 1007
[24-Feb-2024 16:52:30 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[24-Feb-2024 16:52:33 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[24-Feb-2024 16:52:33 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[24-Feb-2024 16:52:37 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[24-Feb-2024 16:52:37 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[24-Feb-2024 16:52:41 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52