Contact Forms, Live Support, CRM 1.6.4

Does "Live Support Tickets & Contact Forms" work with WordPress 6.2 and PHP 8.1.12? A smoke test was performed on .

Summary

Errors
14PHP warnings
1Database errors
No JavaScript exceptions
All test pages loaded successfully
No resource errors
Performance

Memory usage: 49.27 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.024 seconds
The average page load time increased by this amount after activating the plugin.

Environment
WordPress version6.2
PHP version8.1.12
MySQL version10.6.10
PHP memory limit512M
Plugin Info
Last updated
Active installs <10
WordPress.org page https://wordpress.org/plugins/live-support-tickets/
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Pages 15

Plugins ‹ Test site — WordPress

Page screenshot: Plugins ‹ Test site — WordPress
URL /wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL /wp-admin/plugins.php?action=activate&plugin=live-support-tickets%2Flive-support-tickets.php&plugin_status=all&paged=1&s&_wpnonce=500b609b1f
Aspect after-activation
HTTP status 200
Load time 0.576 s
Memory usage 3.07 MiB
JS errors None
Resource errors None

Support Tickets

Page screenshot: Support Tickets
URL /wp-admin/admin.php?page=vw-support
Aspect menu-item
HTTP status 200
Load time 0.281 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Pages

Page screenshot: Support Tickets → Pages
URL /wp-admin/admin.php?page=vw-support&tab=pages
Aspect menu-item-tab
HTTP status 200
Load time 0.173 s
Memory usage 3.05 MiB
JS errors None
Resource errors None

Support Tickets → Integration

Page screenshot: Support Tickets → Integration
URL /wp-admin/admin.php?page=vw-support&tab=integration
Aspect menu-item-tab
HTTP status 200
Load time 0.184 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Notifications

Page screenshot: Support Tickets → Notifications
URL /wp-admin/admin.php?page=vw-support&tab=notifications
Aspect menu-item-tab
HTTP status 200
Load time 0.168 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Departments

Page screenshot: Support Tickets → Departments
URL /wp-admin/admin.php?page=vw-support&tab=departments
Aspect menu-item-tab
HTTP status 200
Load time 0.204 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Forms

Page screenshot: Support Tickets → Forms
URL /wp-admin/admin.php?page=vw-support&tab=forms
Aspect menu-item-tab
HTTP status 200
Load time 0.189 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → MicroPayments

Page screenshot: Support Tickets → MicroPayments
URL /wp-admin/admin.php?page=vw-support&tab=micropayments
Aspect menu-item-tab
HTTP status 200
Load time 0.166 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Conversations

Page screenshot: Support Tickets → Conversations
URL /wp-admin/admin.php?page=vw-support-conversations
Aspect menu-item
HTTP status 200
Load time 0.791 s
Memory usage 3.04 MiB
JS errors None
Resource errors None

Support Tickets → Contacts

Page screenshot: Support Tickets → Contacts
URL /wp-admin/admin.php?page=vw-support-contacts
Aspect menu-item
HTTP status 200
Load time 0.170 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → New Conversation

Page screenshot: Support Tickets → New Conversation
URL /wp-admin/admin.php?page=vw-support-conversation-new
Aspect menu-item
HTTP status 200
Load time 0.159 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Invite

Page screenshot: Support Tickets → Invite
URL /wp-admin/admin.php?page=vw-support-invite
Aspect menu-item
HTTP status 200
Load time 0.153 s
Memory usage 3.03 MiB
JS errors None
Resource errors None

Support Tickets → Form Invite

Page screenshot: Support Tickets → Form Invite
URL /wp-admin/admin.php?page=vw-support-form-invite
Aspect menu-item
HTTP status 200
Load time 0.160 s
Memory usage 3.02 MiB
JS errors None
Resource errors None

Support Tickets → Documentation

Page screenshot: Support Tickets → Documentation
URL /wp-admin/admin.php?page=vw-support-documentation
Aspect menu-item
HTTP status 200
Load time 0.181 s
Memory usage 3.02 MiB
JS errors None
Resource errors None

Test site – Just another WordPress site

Page screenshot: Test site – Just another WordPress site
URL /
Aspect front-page
HTTP status 200
Load time 0.478 s
Memory usage 3.01 MiB
JS errors None
Resource errors None

Benchmark

URL Load time Memory usage
Inactive Active Change Inactive Active Change
/wp-admin/index.php0.294 s0.487 s+0.193 s3.07 MiB3.12 MiB+ 49.67 KiB
/wp-admin/edit.php0.195 s0.216 s+0.021 s3.1 MiB3.15 MiB+ 48.96 KiB
/wp-admin/post-new.php0.789 s0.964 s+0.175 s5.02 MiB5.09 MiB+ 68.97 KiB
/wp-admin/upload.php0.629 s0.319 s-0.310 s3.02 MiB3.05 MiB+ 32.3 KiB
/wp-admin/options-writing.php0.176 s0.163 s-0.013 s3.01 MiB3.03 MiB+ 19.06 KiB
/wp-admin/media-new.php0.303 s0.243 s-0.060 s2.99 MiB3.04 MiB+ 44.49 KiB
/wp-admin/edit-tags.php?taxonomy=category0.212 s0.199 s-0.013 s3.01 MiB3.05 MiB+ 49.66 KiB
/wp-admin/post-new.php?post_type=page0.620 s0.748 s+0.128 s5.01 MiB5.08 MiB+ 64.55 KiB
/wp-admin/options-discussion.php0.210 s0.294 s+0.084 s3 MiB3.03 MiB+ 32.8 KiB
/wp-admin/edit-comments.php0.223 s0.217 s-0.006 s3.03 MiB3.06 MiB+ 32.34 KiB
/0.324 s0.390 s+0.066 s2.97 MiB3.07 MiB+ 99.11 KiB
Average 0.361 s0.385 s+0.024 s3.38 MiB3.43 MiB+ 49.27 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

SVG
PHP
Language % Lines of code Comment lines Files
SVG75.7%9,299123
PHP24.3%2,9802024
Markdown0.0%401
JavaScript0.0%222
CSS0.0%111
Total 12,286 217 11

PHP Code Analysis | More results »

Lines of code 3,039
Total complexity 614
Median class complexity 51.0
Median method complexity 2.5
Most complex class VWliveSupport
Most complex function VWliveSupport::the_content()
Classes 1
Methods 12
Functions 0

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 6

Options wp_options 2

PHP Error Log 31 lines

[10-Apr-2023 17:16:31 UTC] PHP Warning:  Undefined variable $table_properties in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 170
[10-Apr-2023 17:16:31 UTC] WordPress database error Incorrect table name '' for query 

			CREATE TABLE `` (
			  `id` int(11) NOT NULL AUTO_INCREMENT,
			  `type` varchar(64) NOT NULL,
			  `created` int(11) NOT NULL,
			  `updated` int(11) NOT NULL,
			  `contact` varchar(64) NOT NULL,
			  `site` int(11) NOT NULL DEFAULT '0',
			  `meta` mediumtext NOT NULL,
			  PRIMARY KEY (`id`),
			  KEY `type` (`type`),
			  KEY `created` (`created`),
			  KEY `updated` (`updated`),
			  KEY `site` (`site`),
			  KEY `contact` (`contact`)
			) ENGINE=InnoDB DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci COMMENT='VideoWhisper  - Support - Properties @2023' made by require_once('wp-admin/admin.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, VWliveSupport->plugins_loaded, dbDelta
[10-Apr-2023 17:16:31 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[10-Apr-2023 17:16:32 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[10-Apr-2023 17:16:33 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[10-Apr-2023 17:16:33 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1549
[10-Apr-2023 17:16:33 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1557
[10-Apr-2023 17:16:34 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1482
[10-Apr-2023 17:16:34 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1490
[10-Apr-2023 17:16:45 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[10-Apr-2023 17:16:47 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[10-Apr-2023 17:16:47 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[10-Apr-2023 17:16:51 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[10-Apr-2023 17:16:51 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[10-Apr-2023 17:16:53 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
See also: All tests for this plugin, How to Hide Contact Forms, Live Support, CRM Admin Menus