Report - Contact Forms, Live Support, CRM 1.6.2

Does "Live Support Tickets & Contact Forms" work with WordPress 6.1.1 and PHP 8.1.12? A smoke test was performed on 2023-02-27 10:50:49 UTC.

Summary

Errors

16	PHP warnings
1	Database errors
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 43.77 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.048 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	6.1.1
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2024-05-08T11:36:00+00:00
Active installs	<10
WordPress.org page	https://wordpress.org/plugins/live-support-tickets/
Badges	Get badge code

Pages 15

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=live-support-tickets%2Flive-support-tickets.php&plugin_status=all&paged=1&s&_wpnonce=d1732c3c33
Aspect	after-activation
HTTP status	200
Load time	0.541 s
Memory usage	3.05 MiB
JS errors	None
Resource errors	None

Support Tickets

URL	/wp-admin/admin.php?page=vw-support
Aspect	menu-item
HTTP status	200
Load time	0.173 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Pages

URL	/wp-admin/admin.php?page=vw-support&tab=pages
Aspect	menu-item-tab
HTTP status	200
Load time	0.161 s
Memory usage	3.02 MiB
JS errors	None
Resource errors	None

Support Tickets → Integration

URL	/wp-admin/admin.php?page=vw-support&tab=integration
Aspect	menu-item-tab
HTTP status	200
Load time	0.309 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Notifications

URL	/wp-admin/admin.php?page=vw-support&tab=notifications
Aspect	menu-item-tab
HTTP status	200
Load time	0.203 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Departments

URL	/wp-admin/admin.php?page=vw-support&tab=departments
Aspect	menu-item-tab
HTTP status	200
Load time	0.174 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Forms

URL	/wp-admin/admin.php?page=vw-support&tab=forms
Aspect	menu-item-tab
HTTP status	200
Load time	0.183 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → MicroPayments

URL	/wp-admin/admin.php?page=vw-support&tab=micropayments
Aspect	menu-item-tab
HTTP status	200
Load time	0.164 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Conversations

URL	/wp-admin/admin.php?page=vw-support-conversations
Aspect	menu-item
HTTP status	200
Load time	0.694 s
Memory usage	3.01 MiB
JS errors	None
Resource errors	None

Support Tickets → Contacts

URL	/wp-admin/admin.php?page=vw-support-contacts
Aspect	menu-item
HTTP status	200
Load time	0.191 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → New Conversation

URL	/wp-admin/admin.php?page=vw-support-conversation-new
Aspect	menu-item
HTTP status	200
Load time	0.162 s
Memory usage	3.01 MiB
JS errors	None
Resource errors	None

Support Tickets → Invite

URL	/wp-admin/admin.php?page=vw-support-invite
Aspect	menu-item
HTTP status	200
Load time	0.148 s
Memory usage	3.01 MiB
JS errors	None
Resource errors	None

Support Tickets → Form Invite

URL	/wp-admin/admin.php?page=vw-support-form-invite
Aspect	menu-item
HTTP status	200
Load time	0.154 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Support Tickets → Documentation

URL	/wp-admin/admin.php?page=vw-support-documentation
Aspect	menu-item
HTTP status	200
Load time	0.152 s
Memory usage	3 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.431 s
Memory usage	2.98 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.288 s	0.411 s	+0.123 s	3.05 MiB	3.09 MiB	+ 49.67 KiB
/wp-admin/edit.php	0.184 s	0.209 s	+0.025 s	3.07 MiB	3.12 MiB	+ 48.96 KiB
/wp-admin/post-new.php	0.780 s	1.011 s	+0.231 s	4.97 MiB	5.03 MiB	+ 68.72 KiB
/wp-admin/upload.php	0.607 s	0.538 s	-0.069 s	2.99 MiB	3.02 MiB	+ 32.3 KiB
/wp-admin/options-writing.php	0.152 s	0.185 s	+0.033 s	2.99 MiB	3.01 MiB	+ 18.95 KiB
/wp-admin/media-new.php	0.276 s	0.249 s	-0.027 s	2.97 MiB	3.01 MiB	+ 44.49 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.167 s	0.199 s	+0.032 s	2.98 MiB	3.03 MiB	+ 49.66 KiB
/wp-admin/post-new.php?post_type=page	0.666 s	0.623 s	-0.043 s	4.96 MiB	5.02 MiB	+ 64.3 KiB
/wp-admin/options-discussion.php	0.215 s	0.261 s	+0.046 s	2.97 MiB	3.01 MiB	+ 32.8 KiB
/wp-admin/edit-comments.php	0.180 s	0.221 s	+0.041 s	3 MiB	3.03 MiB	+ 32.34 KiB
/	0.293 s	0.427 s	+0.134 s	2.94 MiB	2.98 MiB	+ 39.25 KiB
Average	0.346 s	0.394 s	+0.048 s	3.35 MiB	3.4 MiB	+ 43.77 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

SVG

PHP

Language		%	Lines of code	Comment lines	Files
	SVG	75.9%	9,299	12	3
	PHP	24.0%	2,946	201	4
	Markdown	0.0%	4	0	1
	JavaScript	0.0%	2	2	2
	CSS	0.0%	1	1	1
Total			12,252	216	11

PHP Code Analysis | More results »

Lines of code	3,005
Total complexity	606
Median class complexity	51.0
Median method complexity	2.5
Most complex class	VWliveSupport
Most complex function	VWliveSupport::the_content()

Classes	1
Methods	12
Functions	0

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 6

wp_vws_contacts
wp_vws_departments
wp_vws_messages
wp_vws_properties
wp_vws_ticket_contacts
wp_vws_tickets

Options `wp_options` 2

vwSupport_db_version
VWsupportOptions

PHP Error Log 33 lines

[27-Feb-2023 10:51:04 UTC] PHP Warning:  Undefined variable $table_properties in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 170
[27-Feb-2023 10:51:04 UTC] WordPress database error Incorrect table name '' for query 

			CREATE TABLE `` (
			  `id` int(11) NOT NULL AUTO_INCREMENT,
			  `type` varchar(64) NOT NULL,
			  `created` int(11) NOT NULL,
			  `updated` int(11) NOT NULL,
			  `contact` varchar(64) NOT NULL,
			  `site` int(11) NOT NULL DEFAULT '0',
			  `meta` mediumtext NOT NULL,
			  PRIMARY KEY (`id`),
			  KEY `type` (`type`),
			  KEY `created` (`created`),
			  KEY `updated` (`updated`),
			  KEY `site` (`site`),
			  KEY `contact` (`contact`)
			) ENGINE=InnoDB DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci COMMENT='VideoWhisper  - Support - Properties @2023' made by require_once('wp-admin/admin.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, VWliveSupport->plugins_loaded, dbDelta
[27-Feb-2023 10:51:04 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[27-Feb-2023 10:51:05 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[27-Feb-2023 10:51:05 UTC] PHP Warning:  Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 268
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1545
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1553
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1478
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1486
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1514
[27-Feb-2023 10:51:06 UTC] PHP Warning:  Undefined array key "p_videowhisper_support_conversations" in /wp-content/plugins/live-support-tickets/inc/options.php on line 1514
[27-Feb-2023 10:51:17 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Feb-2023 10:51:19 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Feb-2023 10:51:19 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Feb-2023 10:51:23 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Feb-2023 10:51:23 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Feb-2023 10:51:25 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52

Contact Forms, Live Support, CRM 1.6.2