Report - Contact Forms, Live Support, CRM 1.6.14

Does "Live Support Tickets & Contact Forms" work with WordPress 6.3 and PHP 8.1.12? A smoke test was performed on 2023-08-18 16:02:41 UTC.

Summary

Errors

12	PHP warnings
1	PHP deprecation warnings
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 52.72 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.042 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	6.3
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2024-05-08T11:36:00+00:00
Active installs	<10
WordPress.org page	https://wordpress.org/plugins/live-support-tickets/
Badges	Get badge code

Pages 21

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=live-support-tickets%2Flive-support-tickets.php&plugin_status=all&paged=1&s&_wpnonce=aebb9e4aad
Aspect	after-activation
HTTP status	200
Load time	0.615 s
Memory usage	2.82 MiB
JS errors	None
Resource errors	None

Support Tickets

URL	/wp-admin/admin.php?page=vw-support
Aspect	menu-item
HTTP status	200
Load time	0.203 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Pages

URL	/wp-admin/admin.php?page=vw-support&tab=pages
Aspect	menu-item-tab
HTTP status	200
Load time	0.170 s
Memory usage	2.83 MiB
JS errors	None
Resource errors	None

Support Tickets → Integration

URL	/wp-admin/admin.php?page=vw-support&tab=integration
Aspect	menu-item-tab
HTTP status	200
Load time	0.172 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Notifications

URL	/wp-admin/admin.php?page=vw-support&tab=notifications
Aspect	menu-item-tab
HTTP status	200
Load time	0.183 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Departments

URL	/wp-admin/admin.php?page=vw-support&tab=departments
Aspect	menu-item-tab
HTTP status	200
Load time	0.185 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Forms

URL	/wp-admin/admin.php?page=vw-support&tab=forms
Aspect	menu-item-tab
HTTP status	200
Load time	0.192 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Accounts

URL	/wp-admin/admin.php?page=vw-support&tab=accounts
Aspect	menu-item-tab
HTTP status	200
Load time	0.189 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → MicroPayments

URL	/wp-admin/admin.php?page=vw-support&tab=micropayments
Aspect	menu-item-tab
HTTP status	200
Load time	0.169 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Logs

URL	/wp-admin/admin.php?page=vw-support&tab=logs
Aspect	menu-item-tab
HTTP status	200
Load time	0.173 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Conversations

URL	/wp-admin/admin.php?page=vw-support-conversations
Aspect	menu-item
HTTP status	200
Load time	0.741 s
Memory usage	2.8 MiB
JS errors	None
Resource errors	None

Support Tickets → Contacts

URL	/wp-admin/admin.php?page=vw-support-contacts
Aspect	menu-item
HTTP status	200
Load time	0.347 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Cans

URL	/wp-admin/admin.php?page=vw-support-cans
Aspect	menu-item
HTTP status	200
Load time	0.175 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → New Conversation

URL	/wp-admin/admin.php?page=vw-support-conversation-new
Aspect	menu-item
HTTP status	200
Load time	0.170 s
Memory usage	2.79 MiB
JS errors	None
Resource errors	None

Support Tickets → Invite

URL	/wp-admin/admin.php?page=vw-support-invite
Aspect	menu-item
HTTP status	200
Load time	0.226 s
Memory usage	2.79 MiB
JS errors	None
Resource errors	None

Support Tickets → Form Invite

URL	/wp-admin/admin.php?page=vw-support-form-invite
Aspect	menu-item
HTTP status	200
Load time	0.180 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Properties

URL	/wp-admin/admin.php?page=vw-support-properties
Aspect	menu-item
HTTP status	200
Load time	0.170 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Support Tickets → Accounts

URL	/wp-admin/admin.php?page=vw-support-accounts
Aspect	menu-item
HTTP status	200
Load time	0.170 s
Memory usage	2.79 MiB
JS errors	None
Resource errors	None

Support Tickets → Plans

URL	/wp-admin/admin.php?page=vw-support-plans
Aspect	menu-item
HTTP status	200
Load time	0.170 s
Memory usage	2.79 MiB
JS errors	None
Resource errors	None

Support Tickets → Documentation

URL	/wp-admin/admin.php?page=vw-support-documentation
Aspect	menu-item
HTTP status	200
Load time	0.174 s
Memory usage	2.78 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.491 s
Memory usage	3.16 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.362 s	0.484 s	+0.122 s	2.82 MiB	2.88 MiB	+ 58.66 KiB
/wp-admin/edit.php	0.209 s	0.253 s	+0.044 s	2.85 MiB	2.91 MiB	+ 57.95 KiB
/wp-admin/post-new.php	0.746 s	0.962 s	+0.216 s	5.21 MiB	5.29 MiB	+ 77.95 KiB
/wp-admin/upload.php	0.571 s	0.518 s	-0.053 s	2.77 MiB	2.81 MiB	+ 41.29 KiB
/wp-admin/options-writing.php	0.212 s	0.242 s	+0.030 s	2.76 MiB	2.79 MiB	+ 33.25 KiB
/wp-admin/media-new.php	0.369 s	0.286 s	-0.083 s	2.74 MiB	2.79 MiB	+ 53.48 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.207 s	0.209 s	+0.002 s	2.76 MiB	2.81 MiB	+ 58.65 KiB
/wp-admin/post-new.php?post_type=page	0.591 s	0.621 s	+0.030 s	5.21 MiB	5.28 MiB	+ 73.54 KiB
/wp-admin/options-discussion.php	0.222 s	0.238 s	+0.016 s	2.75 MiB	2.79 MiB	+ 41.78 KiB
/wp-admin/edit-comments.php	0.392 s	0.425 s	+0.033 s	2.78 MiB	2.82 MiB	+ 41.32 KiB
/	0.300 s	0.406 s	+0.106 s	3.13 MiB	3.17 MiB	+ 42.11 KiB
Average	0.380 s	0.422 s	+0.042 s	3.25 MiB	3.3 MiB	+ 52.72 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

SVG

PHP

Language		%	Lines of code	Comment lines	Files
	SVG	82.3%	9,299	12	3
	PHP	17.6%	1,988	2,487	4
	Markdown	0.0%	4	0	1
	JavaScript	0.0%	2	2	2
	CSS	0.0%	1	1	1
Total			11,294	2,502	11

PHP Code Analysis | More results »

Lines of code	4,218
Total complexity	860
Median class complexity	54.0
Median method complexity	3.0
Most complex class	VWliveSupport
Most complex function	VWliveSupport::the_content()

Classes	1
Methods	13
Functions	0

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 8

wp_vws_cans
wp_vws_contacts
wp_vws_departments
wp_vws_messages
wp_vws_properties
wp_vws_sites
wp_vws_ticket_contacts
wp_vws_tickets

Options `wp_options` 2

vwSupport_db_version
VWsupportOptions

PHP Error Log 13 lines

[18-Aug-2023 16:02:57 UTC] PHP Deprecated:  Optional parameter $level declared before required parameter $options is implicitly treated as a required parameter in /wp-content/plugins/live-support-tickets/inc/server.php on line 59
[18-Aug-2023 16:03:13 UTC] PHP Warning:  mysqli::__construct(): (HY000/1045): Access denied for user ''@'localhost' (using password: NO) in /wp-content/plugins/live-support-tickets/inc/options.php on line 1154
[18-Aug-2023 16:03:13 UTC] PHP Warning:  Undefined variable $accountsDB in /wp-content/plugins/live-support-tickets/inc/options.php on line 1158
[18-Aug-2023 16:03:13 UTC] PHP Warning:  Attempt to read property "connect_error" on null in /wp-content/plugins/live-support-tickets/inc/options.php on line 1158
[18-Aug-2023 16:03:14 UTC] PHP Warning:  mysqli::__construct(): (HY000/1045): Access denied for user ''@'localhost' (using password: NO) in /wp-content/plugins/live-support-tickets/inc/options.php on line 1003
[18-Aug-2023 16:03:14 UTC] PHP Warning:  Undefined variable $accountsDB in /wp-content/plugins/live-support-tickets/inc/options.php on line 1007
[18-Aug-2023 16:03:14 UTC] PHP Warning:  Attempt to read property "connect_error" on null in /wp-content/plugins/live-support-tickets/inc/options.php on line 1007
[18-Aug-2023 16:03:16 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[18-Aug-2023 16:03:18 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[18-Aug-2023 16:03:18 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[18-Aug-2023 16:03:22 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[18-Aug-2023 16:03:22 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[18-Aug-2023 16:03:25 UTC] PHP Warning:  Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52

Contact Forms, Live Support, CRM 1.6.14

Summary

Pages 21

Plugins ‹ Test site — WordPress

Support Tickets

Support Tickets → Pages

Support Tickets → Integration

Support Tickets → Notifications

Support Tickets → Departments

Support Tickets → Forms

Support Tickets → Accounts

Support Tickets → MicroPayments

Support Tickets → Logs

Support Tickets → Conversations

Support Tickets → Contacts

Support Tickets → Cans

Support Tickets → New Conversation

Support Tickets → Invite

Support Tickets → Form Invite

Support Tickets → Properties

Support Tickets → Accounts

Support Tickets → Plans

Support Tickets → Documentation

Test site – Just another WordPress site

Benchmark

Code Statistics

PHP Code Analysis | More results »

Additions

Database Tables 8

Options wp_options 2

PHP Error Log 13 lines

Options `wp_options` 2