Live Support Tickets 1.2.17
Does Live Support Tickets work with WordPress 6.1.1 and PHP 8.1.12? A smoke test was performed on .
Summary
Errors
| 16 | PHP warnings |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 24.93 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.029 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 6.1.1 |
|---|---|
| PHP version | 8.1.12 |
| MySQL version | 10.6.10 |
| PHP memory limit | 512M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | <10 |
| WordPress.org page | https://wordpress.org/plugins/live-support-tickets/ |
| Badges |
|
Pages 9
Plugins ‹ Test site — WordPress
| URL | /wp-admin/plugins.php?plugin_status=all&paged=1&s |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=live-support-tickets%2Flive-support-tickets.php&plugin_status=all&paged=1&s&_wpnonce=a385532f65 |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.388 s |
| Memory usage | 3.03 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets
| URL | /wp-admin/admin.php?page=vw-support |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.143 s |
| Memory usage | 2.98 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Pages
| URL | /wp-admin/admin.php?page=vw-support&tab=pages |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.121 s |
| Memory usage | 3 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Integration
| URL | /wp-admin/admin.php?page=vw-support&tab=integration |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.216 s |
| Memory usage | 2.98 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Notifications
| URL | /wp-admin/admin.php?page=vw-support&tab=notifications |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.137 s |
| Memory usage | 2.98 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Departments
| URL | /wp-admin/admin.php?page=vw-support&tab=departments |
|---|---|
| Aspect | menu-item-tab |
| HTTP status | 200 |
| Load time | 0.143 s |
| Memory usage | 2.98 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Conversations
| URL | /wp-admin/admin.php?page=vw-support-conversations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.549 s |
| Memory usage | 2.99 MiB |
| JS errors | None |
| Resource errors | None |
Support Tickets → Documentation
| URL | /wp-admin/admin.php?page=vw-support-documentation |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.126 s |
| Memory usage | 2.98 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.330 s |
| Memory usage | 2.97 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.241 s | 0.349 s | +0.108 s | 3.05 MiB | 3.08 MiB | + 30.88 KiB |
| /wp-admin/edit.php | 0.160 s | 0.196 s | +0.036 s | 3.07 MiB | 3.1 MiB | + 30.17 KiB |
| /wp-admin/post-new.php | 0.708 s | 0.796 s | +0.088 s | 4.97 MiB | 5.01 MiB | + 47.98 KiB |
| /wp-admin/upload.php | 0.467 s | 0.541 s | +0.074 s | 2.99 MiB | 3 MiB | + 13.52 KiB |
| /wp-admin/options-writing.php | 0.319 s | 0.148 s | -0.171 s | 2.99 MiB | 2.99 MiB | + 168 bytes |
| /wp-admin/media-new.php | 0.226 s | 0.214 s | -0.012 s | 2.97 MiB | 2.99 MiB | + 25.7 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.137 s | 0.157 s | +0.020 s | 2.98 MiB | 3.01 MiB | + 30.88 KiB |
| /wp-admin/post-new.php?post_type=page | 0.548 s | 0.583 s | +0.035 s | 4.96 MiB | 5 MiB | + 43.57 KiB |
| /wp-admin/options-discussion.php | 0.187 s | 0.189 s | +0.002 s | 2.97 MiB | 2.99 MiB | + 14.01 KiB |
| /wp-admin/edit-comments.php | 0.159 s | 0.172 s | +0.013 s | 3 MiB | 3.01 MiB | + 13.55 KiB |
| / | 0.225 s | 0.347 s | +0.122 s | 2.94 MiB | 2.97 MiB | + 23.84 KiB |
| Average | 0.307 s | 0.336 s | +0.029 s | 3.35 MiB | 3.38 MiB | + 24.93 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| SVG | 84.0% | 9,299 | 12 | 3 | |
| PHP | 15.9% | 1,763 | 136 | 4 | |
| Markdown | 0.0% | 4 | 0 | 1 | |
| JavaScript | 0.0% | 2 | 2 | 2 | |
| CSS | 0.0% | 1 | 1 | 1 | |
| Total | 11,069 | 151 | 11 | ||
PHP Code Analysis | More results »
| Lines of code | 1,801 |
|---|---|
| Total complexity | 356 |
| Median class complexity | 44.0 |
| Median method complexity | 2.5 |
| Most complex class | VWliveSupport |
| Most complex function | VWliveSupport::the_content() |
| Classes | 1 |
|---|---|
| Methods | 10 |
| Functions | 0 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 6
- wp_vws_contacts
- wp_vws_departments
- wp_vws_messages
- wp_vws_sites
- wp_vws_ticket_contacts
- wp_vws_tickets
Options wp_options 2
- vwSupport_db_version
- VWsupportOptions
PHP Error Log 16 lines
[27-Dec-2022 16:27:09 UTC] PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 243
[27-Dec-2022 16:27:10 UTC] PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 243
[27-Dec-2022 16:27:10 UTC] PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/live-support-tickets/live-support-tickets.php on line 243
[27-Dec-2022 16:27:10 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 772
[27-Dec-2022 16:27:10 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 780
[27-Dec-2022 16:27:11 UTC] PHP Warning: Undefined array key "submit" in /wp-content/plugins/live-support-tickets/inc/options.php on line 694
[27-Dec-2022 16:27:11 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 705
[27-Dec-2022 16:27:11 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 713
[27-Dec-2022 16:27:11 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/options.php on line 741
[27-Dec-2022 16:27:11 UTC] PHP Warning: Undefined array key "p_videowhisper_support_conversations" in /wp-content/plugins/live-support-tickets/inc/options.php on line 741
[27-Dec-2022 16:27:16 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Dec-2022 16:27:18 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Dec-2022 16:27:18 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Dec-2022 16:27:21 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Dec-2022 16:27:21 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52
[27-Dec-2022 16:27:23 UTC] PHP Warning: Undefined array key "p_videowhisper_support" in /wp-content/plugins/live-support-tickets/inc/shortcodes.php on line 52