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3. 2.9.5 (latest)

JS Help Desk 2.9.5

Does JS Help Desk work with WordPress 6.8.1 and PHP 8.1.12? A smoke test was performed on 2025-05-30 05:15:47 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.329 s	0.483 s	+0.154 s	3.51 MiB	4.18 MiB	+ 694.48 KiB
/wp-admin/edit.php	0.221 s	0.401 s	+0.180 s	3.57 MiB	4.28 MiB	+ 721.92 KiB
/wp-admin/post-new.php	1.030 s	1.560 s	+0.530 s	6.06 MiB	6.8 MiB	+ 753.77 KiB
/wp-admin/upload.php	0.725 s	0.718 s	-0.007 s	3.52 MiB	4.18 MiB	+ 675.01 KiB
/wp-admin/options-writing.php	0.232 s	0.214 s	-0.018 s	3.5 MiB	4.17 MiB	+ 683.9 KiB
/wp-admin/media-new.php	0.283 s	0.265 s	-0.018 s	3.49 MiB	4.17 MiB	+ 692.09 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.214 s	0.211 s	-0.003 s	3.5 MiB	4.18 MiB	+ 697.27 KiB
/wp-admin/post-new.php?post_type=page	1.169 s	0.994 s	-0.175 s	6.05 MiB	6.72 MiB	+ 689.65 KiB
/wp-admin/options-discussion.php	0.392 s	0.532 s	+0.140 s	3.5 MiB	4.17 MiB	+ 681.02 KiB
/wp-admin/edit-comments.php	0.449 s	0.226 s	-0.223 s	3.52 MiB	4.19 MiB	+ 679.9 KiB
/	0.372 s	0.300 s	-0.072 s	3.5 MiB	4 MiB	+ 509.33 KiB
Average	0.492 s	0.537 s	+0.044 s	3.98 MiB	4.64 MiB	+ 679.85 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	61.4%	100,653	2	19
	PHP	32.4%	53,051	2,633	212
	CSS	3.5%	5,728	400	12
	JavaScript	2.1%	3,440	681	11
	SQL	0.5%	761	0	112
	SVG	0.1%	229	0	1
Total			163,862	3,716	367

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 16

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_products
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_statuses
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Roles 1

ID	Name
js_support_ticket_admin_agent	JS Help Desk agent (admin)

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[30-May-2025 05:16:14 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[30-May-2025 05:16:33 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[30-May-2025 05:16:42 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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