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JS Help Desk 2.9.8

Does JS Help Desk work with WordPress 6.8.2 and PHP 8.1.12? A smoke test was performed on 2025-07-16 19:22:56 UTC.

Summary

Pages 15

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Install Addons

Help Desk → Shortcodes

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.473 s	0.660 s	+0.187 s	3.51 MiB	4.19 MiB	+ 704.26 KiB
/wp-admin/edit.php	0.267 s	0.320 s	+0.053 s	3.57 MiB	4.29 MiB	+ 731.82 KiB
/wp-admin/post-new.php	1.018 s	1.080 s	+0.062 s	6.06 MiB	6.81 MiB	+ 763.55 KiB
/wp-admin/upload.php	0.755 s	0.488 s	-0.267 s	3.52 MiB	4.2 MiB	+ 690.3 KiB
/wp-admin/options-writing.php	0.308 s	0.240 s	-0.068 s	3.5 MiB	4.18 MiB	+ 693.67 KiB
/wp-admin/media-new.php	0.352 s	0.313 s	-0.039 s	3.49 MiB	4.18 MiB	+ 701.87 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.245 s	0.461 s	+0.216 s	3.5 MiB	4.2 MiB	+ 707.04 KiB
/wp-admin/post-new.php?post_type=page	0.715 s	0.707 s	-0.008 s	6.05 MiB	6.73 MiB	+ 699.42 KiB
/wp-admin/options-discussion.php	0.399 s	0.562 s	+0.163 s	3.5 MiB	4.17 MiB	+ 685.27 KiB
/wp-admin/edit-comments.php	0.533 s	0.242 s	-0.291 s	3.52 MiB	4.2 MiB	+ 689.67 KiB
/	0.408 s	0.301 s	-0.107 s	3.43 MiB	4 MiB	+ 582.55 KiB
Average	0.498 s	0.489 s	-0.009 s	3.97 MiB	4.65 MiB	+ 695.4 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	63.1%	119,450	2	22
	PHP	31.4%	59,333	3,144	217
	CSS	3.1%	5,919	432	12
	JavaScript	1.8%	3,448	681	11
	SQL	0.4%	781	0	115
	SVG	0.1%	229	0	1
Total			189,160	4,259	378

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 16

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_products
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_statuses
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Roles 1

ID	Name
js_support_ticket_admin_agent	JS Help Desk agent (admin)

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[16-Jul-2025 19:23:16 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[16-Jul-2025 19:23:37 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[16-Jul-2025 19:23:47 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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