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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.9.4

JS Help Desk 2.9.4

Does JS Help Desk work with WordPress 6.8.1 and PHP 8.1.12? A smoke test was performed on 2025-05-26 05:11:25 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.404 s	0.370 s	-0.034 s	3.51 MiB	4.18 MiB	+ 693.81 KiB
/wp-admin/edit.php	0.215 s	0.416 s	+0.201 s	3.57 MiB	4.28 MiB	+ 721.25 KiB
/wp-admin/post-new.php	0.896 s	0.960 s	+0.064 s	6.06 MiB	6.8 MiB	+ 753.1 KiB
/wp-admin/upload.php	0.582 s	0.612 s	+0.030 s	3.52 MiB	4.19 MiB	+ 679.85 KiB
/wp-admin/options-writing.php	0.223 s	0.212 s	-0.011 s	3.5 MiB	4.17 MiB	+ 683.22 KiB
/wp-admin/media-new.php	0.261 s	0.290 s	+0.029 s	3.49 MiB	4.17 MiB	+ 691.41 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.195 s	0.203 s	+0.008 s	3.5 MiB	4.18 MiB	+ 696.59 KiB
/wp-admin/post-new.php?post_type=page	0.614 s	1.218 s	+0.604 s	6.05 MiB	6.72 MiB	+ 688.97 KiB
/wp-admin/options-discussion.php	0.345 s	0.324 s	-0.021 s	3.5 MiB	4.17 MiB	+ 680.34 KiB
/wp-admin/edit-comments.php	0.437 s	0.224 s	-0.213 s	3.52 MiB	4.19 MiB	+ 679.22 KiB
/	0.293 s	0.266 s	-0.027 s	3.43 MiB	4 MiB	+ 575.85 KiB
Average	0.406 s	0.463 s	+0.057 s	3.97 MiB	4.64 MiB	+ 685.78 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	60.7%	97,690	2	19
	PHP	33.0%	52,999	2,640	212
	CSS	3.6%	5,728	400	12
	JavaScript	2.1%	3,440	681	11
	SQL	0.5%	759	0	111
	SVG	0.1%	229	0	1
Total			160,845	3,723	366

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 16

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_products
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_statuses
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Roles 1

ID	Name
js_support_ticket_admin_agent	JS Help Desk agent (admin)

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[26-May-2025 05:11:43 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[26-May-2025 05:12:02 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[26-May-2025 05:12:12 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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