1. Home
2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.9.2

JS Help Desk 2.9.2

Does JS Help Desk work with WordPress 6.7.2 and PHP 8.1.12? A smoke test was performed on 2025-03-01 07:21:46 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.299 s	0.294 s	-0.005 s	3.48 MiB	3.75 MiB	+ 273.89 KiB
/wp-admin/edit.php	0.173 s	0.170 s	-0.003 s	3.54 MiB	3.84 MiB	+ 300.98 KiB
/wp-admin/post-new.php	0.684 s	0.946 s	+0.262 s	5.93 MiB	6.19 MiB	+ 273.41 KiB
/wp-admin/upload.php	0.458 s	0.395 s	-0.063 s	3.5 MiB	3.75 MiB	+ 254.93 KiB
/wp-admin/options-writing.php	0.189 s	0.193 s	+0.004 s	3.47 MiB	3.73 MiB	+ 264.13 KiB
/wp-admin/media-new.php	0.226 s	0.259 s	+0.033 s	3.46 MiB	3.73 MiB	+ 272.33 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.154 s	0.326 s	+0.172 s	3.48 MiB	3.75 MiB	+ 277.5 KiB
/wp-admin/post-new.php?post_type=page	0.582 s	0.529 s	-0.053 s	5.92 MiB	6.19 MiB	+ 272.97 KiB
/wp-admin/options-discussion.php	0.227 s	0.445 s	+0.218 s	3.48 MiB	3.73 MiB	+ 261.31 KiB
/wp-admin/edit-comments.php	0.186 s	0.191 s	+0.005 s	3.5 MiB	3.75 MiB	+ 260.19 KiB
/	0.444 s	0.209 s	-0.235 s	3.48 MiB	3.57 MiB	+ 89.5 KiB
Average	0.329 s	0.360 s	+0.030 s	3.93 MiB	4.18 MiB	+ 254.65 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	62.2%	97,690	2	19
	PHP	31.5%	49,553	2,301	202
	CSS	3.6%	5,672	396	12
	JavaScript	2.1%	3,358	657	11
	SQL	0.4%	583	0	109
	SVG	0.1%	229	0	1
Total			157,085	3,356	354

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 20 lines

[01-Mar-2025 07:22:01 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[01-Mar-2025 07:22:18 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[01-Mar-2025 07:22:24 UTC] PHP Warning:  Undefined array key "HTTP_HOST" in /wp-config.php on line 174
[01-Mar-2025 07:22:24 UTC] PHP Warning:  Undefined array key "HTTP_HOST" in /wp-config.php on line 175
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 717
[01-Mar-2025 07:22:25 UTC] PHP Deprecated:  strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /wp-includes/canonical.php on line 717
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 718
[01-Mar-2025 07:22:25 UTC] PHP Deprecated:  strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /wp-includes/canonical.php on line 718
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 728
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 731
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "scheme" in /wp-includes/canonical.php on line 752
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 717
[01-Mar-2025 07:22:25 UTC] PHP Deprecated:  strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /wp-includes/canonical.php on line 717
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 718
[01-Mar-2025 07:22:25 UTC] PHP Deprecated:  strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /wp-includes/canonical.php on line 718
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 728
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "host" in /wp-includes/canonical.php on line 731
[01-Mar-2025 07:22:25 UTC] PHP Warning:  Undefined array key "scheme" in /wp-includes/canonical.php on line 752
[01-Mar-2025 07:22:25 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[01-Mar-2025 07:22:26 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

---