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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.9.1

JS Help Desk 2.9.1

Does JS Help Desk work with WordPress 6.7.2 and PHP 8.1.12? A smoke test was performed on 2025-02-14 12:31:35 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.319 s	0.375 s	+0.056 s	3.48 MiB	3.75 MiB	+ 273.89 KiB
/wp-admin/edit.php	0.199 s	0.385 s	+0.186 s	3.54 MiB	3.84 MiB	+ 300.98 KiB
/wp-admin/post-new.php	0.776 s	0.945 s	+0.169 s	5.93 MiB	6.19 MiB	+ 273.41 KiB
/wp-admin/upload.php	0.570 s	0.331 s	-0.239 s	3.5 MiB	3.75 MiB	+ 260.45 KiB
/wp-admin/options-writing.php	0.226 s	0.204 s	-0.022 s	3.47 MiB	3.73 MiB	+ 264.13 KiB
/wp-admin/media-new.php	0.385 s	0.252 s	-0.133 s	3.46 MiB	3.73 MiB	+ 272.33 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.181 s	0.189 s	+0.008 s	3.48 MiB	3.75 MiB	+ 277.5 KiB
/wp-admin/post-new.php?post_type=page	0.596 s	0.825 s	+0.229 s	5.92 MiB	6.19 MiB	+ 272.97 KiB
/wp-admin/options-discussion.php	0.445 s	0.282 s	-0.163 s	3.48 MiB	3.73 MiB	+ 261.26 KiB
/wp-admin/edit-comments.php	0.237 s	0.217 s	-0.020 s	3.5 MiB	3.75 MiB	+ 260.13 KiB
/	0.312 s	0.266 s	-0.046 s	3.48 MiB	3.57 MiB	+ 90.05 KiB
Average	0.386 s	0.388 s	+0.002 s	3.93 MiB	4.18 MiB	+ 255.19 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	62.2%	97,690	2	19
	PHP	31.5%	49,550	2,301	202
	CSS	3.6%	5,672	396	12
	JavaScript	2.1%	3,358	657	11
	SQL	0.4%	581	0	108
	SVG	0.1%	229	0	1
Total			157,080	3,356	353

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[14-Feb-2025 12:31:52 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[14-Feb-2025 12:32:10 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[14-Feb-2025 12:32:18 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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