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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.8.9

JS Help Desk 2.8.9

Does JS Help Desk work with WordPress 6.7.1 and PHP 8.1.12? A smoke test was performed on 2025-01-29 04:54:36 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.308 s	0.317 s	+0.009 s	3.48 MiB	3.75 MiB	+ 274.45 KiB
/wp-admin/edit.php	0.179 s	0.200 s	+0.021 s	3.54 MiB	3.84 MiB	+ 301.53 KiB
/wp-admin/post-new.php	0.713 s	1.022 s	+0.309 s	5.92 MiB	6.19 MiB	+ 273.96 KiB
/wp-admin/upload.php	0.514 s	0.415 s	-0.099 s	3.49 MiB	3.75 MiB	+ 261.01 KiB
/wp-admin/options-writing.php	0.200 s	0.181 s	-0.019 s	3.47 MiB	3.73 MiB	+ 264.69 KiB
/wp-admin/media-new.php	0.235 s	0.248 s	+0.013 s	3.46 MiB	3.73 MiB	+ 272.88 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.175 s	0.179 s	+0.004 s	3.47 MiB	3.75 MiB	+ 278.05 KiB
/wp-admin/post-new.php?post_type=page	0.550 s	0.614 s	+0.064 s	5.92 MiB	6.18 MiB	+ 273.52 KiB
/wp-admin/options-discussion.php	0.264 s	0.425 s	+0.161 s	3.47 MiB	3.73 MiB	+ 261.81 KiB
/wp-admin/edit-comments.php	0.193 s	0.232 s	+0.039 s	3.49 MiB	3.75 MiB	+ 260.69 KiB
/	0.453 s	0.229 s	-0.224 s	3.47 MiB	3.57 MiB	+ 95.12 KiB
Average	0.344 s	0.369 s	+0.025 s	3.93 MiB	4.18 MiB	+ 256.16 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	62.2%	97,690	2	19
	PHP	31.5%	49,538	2,301	202
	CSS	3.6%	5,672	396	12
	JavaScript	2.1%	3,358	657	11
	SQL	0.4%	577	0	106
	SVG	0.1%	229	0	1
Total			157,064	3,356	351

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[29-Jan-2025 04:54:51 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[29-Jan-2025 04:55:08 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[29-Jan-2025 04:55:16 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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