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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.8.8

JS Help Desk 2.8.8

Does JS Help Desk work with WordPress 6.7.1 and PHP 8.1.12? A smoke test was performed on 2024-11-22 23:26:10 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.351 s	0.353 s	+0.002 s	3.48 MiB	3.75 MiB	+ 273.7 KiB
/wp-admin/edit.php	0.212 s	0.234 s	+0.022 s	3.54 MiB	3.84 MiB	+ 300.79 KiB
/wp-admin/post-new.php	0.791 s	1.133 s	+0.342 s	5.92 MiB	6.19 MiB	+ 273.22 KiB
/wp-admin/upload.php	0.584 s	0.465 s	-0.119 s	3.49 MiB	3.75 MiB	+ 260.27 KiB
/wp-admin/options-writing.php	0.227 s	0.221 s	-0.006 s	3.47 MiB	3.73 MiB	+ 263.95 KiB
/wp-admin/media-new.php	0.368 s	0.289 s	-0.079 s	3.46 MiB	3.73 MiB	+ 272.14 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.193 s	0.207 s	+0.014 s	3.48 MiB	3.75 MiB	+ 277.31 KiB
/wp-admin/post-new.php?post_type=page	0.567 s	0.627 s	+0.060 s	5.92 MiB	6.18 MiB	+ 272.78 KiB
/wp-admin/options-discussion.php	0.259 s	0.313 s	+0.054 s	3.47 MiB	3.73 MiB	+ 261.07 KiB
/wp-admin/edit-comments.php	0.225 s	0.233 s	+0.008 s	3.49 MiB	3.75 MiB	+ 259.95 KiB
/	0.320 s	0.252 s	-0.068 s	3.48 MiB	3.57 MiB	+ 89.87 KiB
Average	0.372 s	0.393 s	+0.021 s	3.93 MiB	4.18 MiB	+ 255 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	62.3%	97,690	2	19
	PHP	31.4%	49,258	2,218	202
	CSS	3.6%	5,647	394	12
	JavaScript	2.1%	3,358	657	11
	SQL	0.4%	569	0	105
	SVG	0.1%	229	0	1
Total			156,751	3,271	350

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[22-Nov-2024 23:26:27 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[22-Nov-2024 23:26:46 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[22-Nov-2024 23:26:55 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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