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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.8.6

JS Help Desk 2.8.6

Does JS Help Desk work with WordPress 6.6.1 and PHP 8.1.12? A smoke test was performed on 2024-07-29 05:12:15 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.315 s	0.355 s	+0.040 s	3.47 MiB	4.14 MiB	+ 683.79 KiB
/wp-admin/edit.php	0.199 s	0.206 s	+0.007 s	3.54 MiB	4.23 MiB	+ 709.48 KiB
/wp-admin/post-new.php	0.721 s	1.194 s	+0.473 s	5.75 MiB	6.42 MiB	+ 683.03 KiB
/wp-admin/upload.php	0.645 s	0.449 s	-0.196 s	3.49 MiB	4.14 MiB	+ 670.44 KiB
/wp-admin/options-writing.php	0.188 s	0.200 s	+0.012 s	3.41 MiB	4.13 MiB	+ 732.93 KiB
/wp-admin/media-new.php	0.226 s	0.204 s	-0.022 s	3.4 MiB	4.13 MiB	+ 746.31 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.177 s	0.195 s	+0.018 s	3.47 MiB	4.14 MiB	+ 687.48 KiB
/wp-admin/post-new.php?post_type=page	0.578 s	0.707 s	+0.129 s	5.75 MiB	6.41 MiB	+ 682.95 KiB
/wp-admin/options-discussion.php	0.231 s	0.329 s	+0.098 s	3.41 MiB	4.13 MiB	+ 735.24 KiB
/wp-admin/edit-comments.php	0.227 s	0.257 s	+0.030 s	3.49 MiB	4.14 MiB	+ 670.12 KiB
/	0.293 s	0.253 s	-0.040 s	3.4 MiB	3.96 MiB	+ 570.65 KiB
Average	0.345 s	0.395 s	+0.050 s	3.87 MiB	4.54 MiB	+ 688.4 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	62.4%	97,690	2	19
	PHP	31.4%	49,115	2,201	202
	CSS	3.6%	5,647	394	12
	JavaScript	2.1%	3,358	657	11
	SQL	0.4%	565	0	103
	SVG	0.1%	229	0	1
Total			156,604	3,254	348

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 3 lines

[29-Jul-2024 05:12:33 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[29-Jul-2024 05:12:51 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173
[29-Jul-2024 05:13:02 UTC] PHP Warning:  chmod(): Operation not permitted in /wp-admin/includes/class-wp-filesystem-direct.php on line 173

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