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3. 2.7.9

JS Help Desk 2.7.9

Does JS Help Desk work with WordPress 6.3 and PHP 8.1.12? A smoke test was performed on 2023-08-11 23:15:06 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Reports

Help Desk → Email Templates

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.336 s	0.370 s	+0.034 s	2.82 MiB	3.07 MiB	+ 249.64 KiB
/wp-admin/edit.php	0.201 s	0.186 s	-0.015 s	2.85 MiB	3.1 MiB	+ 253.14 KiB
/wp-admin/post-new.php	0.732 s	1.017 s	+0.285 s	5.21 MiB	5.46 MiB	+ 248.37 KiB
/wp-admin/upload.php	0.585 s	0.474 s	-0.111 s	2.77 MiB	3 MiB	+ 232.93 KiB
/wp-admin/options-writing.php	0.214 s	0.180 s	-0.034 s	2.76 MiB	2.98 MiB	+ 224.18 KiB
/wp-admin/media-new.php	0.395 s	0.250 s	-0.145 s	2.74 MiB	2.98 MiB	+ 244.72 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.176 s	0.186 s	+0.010 s	2.76 MiB	3 MiB	+ 249.32 KiB
/wp-admin/post-new.php?post_type=page	0.563 s	0.642 s	+0.079 s	5.21 MiB	5.45 MiB	+ 248.29 KiB
/wp-admin/options-discussion.php	0.220 s	0.279 s	+0.059 s	2.75 MiB	2.98 MiB	+ 234.48 KiB
/wp-admin/edit-comments.php	0.415 s	0.220 s	-0.195 s	2.78 MiB	3.01 MiB	+ 231.31 KiB
/	0.269 s	0.252 s	-0.017 s	3.13 MiB	3.28 MiB	+ 155.42 KiB
Average	0.373 s	0.369 s	-0.005 s	3.25 MiB	3.48 MiB	+ 233.8 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	49.2%	56,587	195	14
	PHP	42.4%	48,764	2,164	202
	CSS	4.8%	5,521	387	12
	JavaScript	2.9%	3,358	657	11
	SQL	0.5%	539	0	96
	SVG	0.2%	229	0	1
Total			114,998	3,403	336

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 11 lines

[11-Aug-2023 23:15:26 UTC] PHP Warning:  Undefined variable $allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 250
[11-Aug-2023 23:15:26 UTC] PHP Warning:  Undefined variable $allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 251
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 15
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 16
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 17
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 18
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 19
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 20
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 21
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 22
[11-Aug-2023 23:15:33 UTC] PHP Warning:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 23

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