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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.6.9

JS Help Desk 2.6.9

Does JS Help Desk work with WordPress 6.0.2 and PHP 7.4.8? A smoke test was performed on 2022-09-01 02:41:34 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Email Templates

Help Desk → Reports

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.337 s	0.350 s	+0.013 s	3.72 MiB	3.96 MiB	+ 239.16 KiB
/wp-admin/edit.php	0.192 s	0.244 s	+0.052 s	3.76 MiB	3.99 MiB	+ 241.59 KiB
/wp-admin/post-new.php	0.734 s	0.859 s	+0.125 s	5.55 MiB	5.78 MiB	+ 235.91 KiB
/wp-admin/upload.php	0.395 s	0.447 s	+0.052 s	3.69 MiB	3.9 MiB	+ 217.93 KiB
/wp-admin/options-writing.php	0.152 s	0.186 s	+0.034 s	3.62 MiB	3.87 MiB	+ 262.74 KiB
/wp-admin/media-new.php	0.348 s	0.341 s	-0.007 s	3.66 MiB	3.88 MiB	+ 219.95 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.192 s	0.273 s	+0.081 s	3.69 MiB	3.92 MiB	+ 239.66 KiB
/wp-admin/post-new.php?post_type=page	0.682 s	0.658 s	-0.024 s	5.54 MiB	5.77 MiB	+ 235.83 KiB
/wp-admin/options-discussion.php	0.216 s	0.236 s	+0.020 s	3.6 MiB	3.89 MiB	+ 303.32 KiB
/wp-admin/edit-comments.php	0.243 s	0.233 s	-0.010 s	3.7 MiB	3.93 MiB	+ 237.43 KiB
/	0.285 s	0.326 s	+0.041 s	3.6 MiB	3.68 MiB	+ 79.41 KiB
Average	0.343 s	0.378 s	+0.034 s	4.01 MiB	4.23 MiB	+ 228.45 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	47.8%	56,587	195	14
	PHP	44.3%	52,434	5,572	204
	CSS	4.3%	5,062	318	11
	JavaScript	2.8%	3,268	664	9
	SQL	0.4%	506	0	86
	JSON	0.3%	398	0	1
	SVG	0.2%	229	0	1
Total			118,484	6,749	326

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 11 lines

[01-Sep-2022 02:41:55 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[01-Sep-2022 02:41:55 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 11
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 12
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 13
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 14
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 15
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 16
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 17
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 18
[01-Sep-2022 02:42:02 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 19

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