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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.6.8

JS Help Desk 2.6.8

Does JS Help Desk work with WordPress 6.0.1 and PHP 7.4.8? A smoke test was performed on 2022-07-25 05:16:10 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Email Templates

Help Desk → Reports

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.332 s	0.369 s	+0.037 s	3.72 MiB	3.95 MiB	+ 239.11 KiB
/wp-admin/edit.php	0.179 s	0.231 s	+0.052 s	3.75 MiB	3.99 MiB	+ 241.53 KiB
/wp-admin/post-new.php	0.947 s	1.115 s	+0.168 s	5.54 MiB	5.78 MiB	+ 235.85 KiB
/wp-admin/upload.php	0.437 s	0.445 s	+0.008 s	3.68 MiB	3.9 MiB	+ 217.9 KiB
/wp-admin/options-writing.php	0.146 s	0.287 s	+0.141 s	3.62 MiB	3.87 MiB	+ 262.69 KiB
/wp-admin/media-new.php	0.430 s	0.318 s	-0.112 s	3.66 MiB	3.88 MiB	+ 219.89 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.175 s	0.209 s	+0.034 s	3.69 MiB	3.92 MiB	+ 239.6 KiB
/wp-admin/post-new.php?post_type=page	0.870 s	0.926 s	+0.056 s	5.54 MiB	5.77 MiB	+ 235.77 KiB
/wp-admin/options-discussion.php	0.215 s	0.233 s	+0.018 s	3.6 MiB	3.89 MiB	+ 303.27 KiB
/wp-admin/edit-comments.php	0.212 s	0.238 s	+0.026 s	3.69 MiB	3.93 MiB	+ 237.38 KiB
/	0.273 s	0.364 s	+0.091 s	3.6 MiB	3.68 MiB	+ 79.36 KiB
Average	0.383 s	0.430 s	+0.047 s	4.01 MiB	4.23 MiB	+ 228.39 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	47.8%	56,587	195	14
	PHP	44.2%	52,323	5,571	204
	CSS	4.3%	5,062	318	11
	JavaScript	2.8%	3,268	664	9
	SQL	0.4%	503	0	85
	JSON	0.3%	398	0	1
	SVG	0.2%	229	0	1
Total			118,370	6,748	325

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 11 lines

[25-Jul-2022 05:16:31 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[25-Jul-2022 05:16:31 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 11
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 12
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 13
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 14
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 15
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 16
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 17
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 18
[25-Jul-2022 05:16:38 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 19

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