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2. JS Help Desk – The Ultimate Help Desk & Support Plugin
3. 2.6.5

JS Help Desk 2.6.5

Does JS Help Desk work with WordPress 5.9.3 and PHP 7.4.8? A smoke test was performed on 2022-04-26 03:50:14 UTC.

Summary

Pages 14

Post Installation ‹ Test site — WordPress

Help Desk

Help Desk → Tickets

Help Desk → Fields

Help Desk → Configurations

Help Desk → Priority

Help Desk → Departments

Help Desk → Themes

Help Desk → Email Templates

Help Desk → Reports

Help Desk → Translations

Help Desk → Premium Addons

Help Desk → Help

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.337 s	0.364 s	+0.027 s	3.37 MiB	3.58 MiB	+ 218.94 KiB
/wp-admin/edit.php	0.170 s	0.242 s	+0.072 s	3.4 MiB	3.64 MiB	+ 243.79 KiB
/wp-admin/post-new.php	0.803 s	0.943 s	+0.140 s	5.68 MiB	5.91 MiB	+ 232.78 KiB
/wp-admin/upload.php	0.368 s	0.413 s	+0.045 s	3.25 MiB	3.47 MiB	+ 226.07 KiB
/wp-admin/options-writing.php	0.250 s	0.182 s	-0.068 s	3.24 MiB	3.45 MiB	+ 210.83 KiB
/wp-admin/media-new.php	0.269 s	0.422 s	+0.153 s	3.23 MiB	3.45 MiB	+ 228.09 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.185 s	0.216 s	+0.031 s	3.27 MiB	3.5 MiB	+ 239.43 KiB
/wp-admin/post-new.php?post_type=page	0.625 s	0.770 s	+0.145 s	5.68 MiB	5.9 MiB	+ 232.7 KiB
/wp-admin/options-discussion.php	0.225 s	0.254 s	+0.029 s	3.22 MiB	3.44 MiB	+ 227.44 KiB
/wp-admin/edit-comments.php	0.230 s	0.239 s	+0.009 s	3.27 MiB	3.56 MiB	+ 300.84 KiB
/	1.020 s	0.374 s	-0.646 s	3.4 MiB	3.48 MiB	+ 87.27 KiB
Average	0.407 s	0.402 s	-0.006 s	3.73 MiB	3.94 MiB	+ 222.56 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	47.9%	56,587	195	14
	PHP	44.1%	52,187	5,561	203
	CSS	4.3%	5,060	318	11
	JavaScript	2.8%	3,268	664	9
	SQL	0.4%	493	0	82
	JSON	0.3%	398	0	1
	SVG	0.2%	229	0	1
Total			118,222	6,738	321

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 14

• wp_js_ticket_attachments
• wp_js_ticket_config
• wp_js_ticket_departments
• wp_js_ticket_email
• wp_js_ticket_emailtemplates
• wp_js_ticket_erasedatarequests
• wp_js_ticket_fieldsordering
• wp_js_ticket_jshdsessiondata
• wp_js_ticket_priorities
• wp_js_ticket_replies
• wp_js_ticket_slug
• wp_js_ticket_system_errors
• wp_js_ticket_tickets
• wp_js_ticket_users

Options wp_options 3

• _wpjshd_session_
• jssupport_post_installation
• jssupportticket_show_review_box_after

Capabilities 2

• jsst_support_ticket
• jsst_support_ticket_tickets

PHP Error Log 11 lines

[26-Apr-2022 03:50:36 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[26-Apr-2022 03:50:36 UTC] PHP Notice:  Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 11
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 12
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 13
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 14
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 15
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 16
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 17
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 18
[26-Apr-2022 03:50:40 UTC] PHP Notice:  Trying to access array offset on value of type null in /wp-content/plugins/js-support-ticket/modules/themes/tpls/admin_themes.php on line 19

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