JS Help Desk 2.6.4
Does JS Help Desk work with WordPress 5.9.3 and PHP 7.4.8? A smoke test was performed on .
Summary
Errors
| 2 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 226.58 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.069 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 5.9.3 |
|---|---|
| PHP version | 7.4.8 |
| MySQL version | 8.0.21 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 7,000+ |
| WordPress.org page | https://wordpress.org/plugins/js-support-ticket/ |
| Badges |
|
Pages 14
Post Installation ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=postinstallation&jstlay=stepone |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=js-support-ticket%2Fjs-support-ticket.php&plugin_status=all&paged=1&s&_wpnonce=77f422d6bb |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.867 s |
| Memory usage | 4.37 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk
| URL | /wp-admin/admin.php?page=jssupportticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.586 s |
| Memory usage | 5.17 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Tickets
| URL | /wp-admin/admin.php?page=ticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.430 s |
| Memory usage | 3.81 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Fields
| URL | /wp-admin/admin.php?page=fieldordering |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.416 s |
| Memory usage | 3.64 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Configurations
| URL | /wp-admin/admin.php?page=configuration |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.284 s |
| Memory usage | 4.83 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Priority
| URL | /wp-admin/admin.php?page=priority |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.575 s |
| Memory usage | 3.58 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Departments
| URL | /wp-admin/admin.php?page=department |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.279 s |
| Memory usage | 3.56 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Themes
| URL | /wp-admin/admin.php?page=themes |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.510 s |
| Memory usage | 3.66 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Email Templates
| URL | /wp-admin/admin.php?page=emailtemplate |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.666 s |
| Memory usage | 3.93 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Reports
| URL | /wp-admin/admin.php?page=reports |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.363 s |
| Memory usage | 3.5 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Translations
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=translations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.310 s |
| Memory usage | 3.51 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Premium Addons
| URL | /wp-admin/admin.php?page=premiumplugin |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.308 s |
| Memory usage | 3.53 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Help
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=help |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.347 s |
| Memory usage | 3.71 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.504 s |
| Memory usage | 3.52 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.379 s | 0.398 s | +0.019 s | 3.37 MiB | 3.58 MiB | + 219.75 KiB |
| /wp-admin/edit.php | 0.187 s | 0.248 s | +0.061 s | 3.4 MiB | 3.64 MiB | + 244.6 KiB |
| /wp-admin/post-new.php | 1.069 s | 1.281 s | +0.212 s | 5.69 MiB | 5.91 MiB | + 233.59 KiB |
| /wp-admin/upload.php | 0.418 s | 0.460 s | +0.042 s | 3.25 MiB | 3.47 MiB | + 226.91 KiB |
| /wp-admin/options-writing.php | 0.280 s | 0.192 s | -0.088 s | 3.24 MiB | 3.45 MiB | + 211.64 KiB |
| /wp-admin/media-new.php | 0.228 s | 0.322 s | +0.094 s | 3.23 MiB | 3.45 MiB | + 228.9 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.183 s | 0.259 s | +0.076 s | 3.27 MiB | 3.5 MiB | + 240.24 KiB |
| /wp-admin/post-new.php?post_type=page | 1.160 s | 1.245 s | +0.085 s | 5.68 MiB | 5.91 MiB | + 233.52 KiB |
| /wp-admin/options-discussion.php | 0.238 s | 0.393 s | +0.155 s | 3.22 MiB | 3.45 MiB | + 228.25 KiB |
| /wp-admin/edit-comments.php | 0.252 s | 0.282 s | +0.030 s | 3.27 MiB | 3.56 MiB | + 301.65 KiB |
| / | 0.272 s | 0.345 s | +0.073 s | 3.4 MiB | 3.52 MiB | + 123.28 KiB |
| Average | 0.424 s | 0.493 s | +0.069 s | 3.73 MiB | 3.95 MiB | + 226.58 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PO File | 47.9% | 56,587 | 195 | 14 | |
| PHP | 44.2% | 52,141 | 5,503 | 203 | |
| CSS | 4.2% | 4,954 | 299 | 10 | |
| JavaScript | 2.8% | 3,268 | 664 | 9 | |
| SQL | 0.4% | 491 | 0 | 81 | |
| JSON | 0.3% | 398 | 0 | 1 | |
| SVG | 0.2% | 229 | 0 | 1 | |
| Total | 118,068 | 6,661 | 319 | ||
PHP Code Analysis | More results »
| Lines of code | 27,201 |
|---|---|
| Total complexity | 6,096 |
| Median class complexity | 22.0 |
| Median method complexity | 3.0 |
| Most complex class | upload |
| Most complex function | upload::process() |
| Classes | 81 |
|---|---|
| Methods | 714 |
| Functions | 29 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 14
- wp_js_ticket_attachments
- wp_js_ticket_config
- wp_js_ticket_departments
- wp_js_ticket_email
- wp_js_ticket_emailtemplates
- wp_js_ticket_erasedatarequests
- wp_js_ticket_fieldsordering
- wp_js_ticket_jshdsessiondata
- wp_js_ticket_priorities
- wp_js_ticket_replies
- wp_js_ticket_slug
- wp_js_ticket_system_errors
- wp_js_ticket_tickets
- wp_js_ticket_users
Options wp_options 3
- _wpjshd_session_
- jssupport_post_installation
- jssupportticket_show_review_box_after
Capabilities 2
- jsst_support_ticket
- jsst_support_ticket_tickets
PHP Error Log 2 lines
[07-Apr-2022 09:43:28 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[07-Apr-2022 09:43:28 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238