JS Help Desk 2.6.1
Does JS Help Desk work with WordPress 5.9 and PHP 7.4.8? A smoke test was performed on .
Summary
Errors
| 2 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 226.71 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.073 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 5.9 |
|---|---|
| PHP version | 7.4.8 |
| MySQL version | 8.0.21 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 7,000+ |
| WordPress.org page | https://wordpress.org/plugins/js-support-ticket/ |
| Badges |
|
Pages 14
Post Installation ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=postinstallation&jstlay=stepone |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=js-support-ticket%2Fjs-support-ticket.php&plugin_status=all&paged=1&s&_wpnonce=0aa2f19fed |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.919 s |
| Memory usage | 4.37 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk
| URL | /wp-admin/admin.php?page=jssupportticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.600 s |
| Memory usage | 5.1 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Tickets
| URL | /wp-admin/admin.php?page=ticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.399 s |
| Memory usage | 3.8 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Fields
| URL | /wp-admin/admin.php?page=fieldordering |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.332 s |
| Memory usage | 3.63 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Configurations
| URL | /wp-admin/admin.php?page=configuration |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.311 s |
| Memory usage | 4.82 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Priority
| URL | /wp-admin/admin.php?page=priority |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.459 s |
| Memory usage | 3.57 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Departments
| URL | /wp-admin/admin.php?page=department |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.247 s |
| Memory usage | 3.56 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Themes
| URL | /wp-admin/admin.php?page=themes |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.512 s |
| Memory usage | 3.65 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Email Templates
| URL | /wp-admin/admin.php?page=emailtemplate |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.666 s |
| Memory usage | 3.92 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Reports
| URL | /wp-admin/admin.php?page=reports |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.375 s |
| Memory usage | 3.5 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Translations
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=translations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.302 s |
| Memory usage | 3.5 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Premium Addons
| URL | /wp-admin/admin.php?page=premiumplugin |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.296 s |
| Memory usage | 3.52 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Help
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=help |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.290 s |
| Memory usage | 3.7 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.470 s |
| Memory usage | 3.53 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.334 s | 0.372 s | +0.038 s | 3.36 MiB | 3.58 MiB | + 219.63 KiB |
| /wp-admin/edit.php | 0.184 s | 0.252 s | +0.068 s | 3.39 MiB | 3.61 MiB | + 224.48 KiB |
| /wp-admin/post-new.php | 1.014 s | 1.133 s | +0.119 s | 6.14 MiB | 6.37 MiB | + 233.16 KiB |
| /wp-admin/upload.php | 0.366 s | 0.493 s | +0.127 s | 3.24 MiB | 3.46 MiB | + 226.76 KiB |
| /wp-admin/options-writing.php | 0.297 s | 0.365 s | +0.068 s | 3.24 MiB | 3.44 MiB | + 211.52 KiB |
| /wp-admin/media-new.php | 0.231 s | 0.282 s | +0.051 s | 3.22 MiB | 3.44 MiB | + 228.77 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.195 s | 0.231 s | +0.036 s | 3.25 MiB | 3.47 MiB | + 228.12 KiB |
| /wp-admin/post-new.php?post_type=page | 0.917 s | 0.990 s | +0.073 s | 6.14 MiB | 6.37 MiB | + 233.08 KiB |
| /wp-admin/options-discussion.php | 0.216 s | 0.287 s | +0.071 s | 3.22 MiB | 3.44 MiB | + 228.15 KiB |
| /wp-admin/edit-comments.php | 0.213 s | 0.255 s | +0.042 s | 3.26 MiB | 3.54 MiB | + 281.52 KiB |
| / | 0.251 s | 0.360 s | +0.109 s | 3.35 MiB | 3.53 MiB | + 178.6 KiB |
| Average | 0.383 s | 0.456 s | +0.073 s | 3.8 MiB | 4.02 MiB | + 226.71 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PO File | 48.0% | 56,587 | 195 | 14 | |
| PHP | 44.1% | 51,910 | 5,447 | 203 | |
| CSS | 4.2% | 4,951 | 299 | 10 | |
| JavaScript | 2.8% | 3,242 | 664 | 9 | |
| SQL | 0.4% | 479 | 0 | 78 | |
| JSON | 0.3% | 398 | 0 | 1 | |
| SVG | 0.2% | 229 | 0 | 1 | |
| Total | 117,796 | 6,605 | 316 | ||
PHP Code Analysis | More results »
| Lines of code | 27,036 |
|---|---|
| Total complexity | 6,079 |
| Median class complexity | 22.0 |
| Median method complexity | 3.0 |
| Most complex class | upload |
| Most complex function | upload::process() |
| Classes | 81 |
|---|---|
| Methods | 711 |
| Functions | 29 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 14
- wp_js_ticket_attachments
- wp_js_ticket_config
- wp_js_ticket_departments
- wp_js_ticket_email
- wp_js_ticket_emailtemplates
- wp_js_ticket_erasedatarequests
- wp_js_ticket_fieldsordering
- wp_js_ticket_jshdsessiondata
- wp_js_ticket_priorities
- wp_js_ticket_replies
- wp_js_ticket_slug
- wp_js_ticket_system_errors
- wp_js_ticket_tickets
- wp_js_ticket_users
Options wp_options 3
- _wpjshd_session_
- jssupport_post_installation
- jssupportticket_show_review_box_after
Capabilities 2
- jsst_support_ticket
- jsst_support_ticket_tickets
PHP Error Log 2 lines
[03-Feb-2022 05:31:51 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[03-Feb-2022 05:31:51 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238