JS Help Desk 2.5.9
Does JS Help Desk work with WordPress 5.8.3 and PHP 7.4.8? A smoke test was performed on .
Summary
Errors
| 2 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 214.85 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.045 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 5.8.3 |
|---|---|
| PHP version | 7.4.8 |
| MySQL version | 8.0.21 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 7,000+ |
| WordPress.org page | https://wordpress.org/plugins/js-support-ticket/ |
| Badges |
|
Pages 14
Post Installation ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=postinstallation&jstlay=stepone |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=js-support-ticket%2Fjs-support-ticket.php&plugin_status=all&paged=1&s&_wpnonce=fce08b7577 |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.904 s |
| Memory usage | 4.15 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk
| URL | /wp-admin/admin.php?page=jssupportticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.449 s |
| Memory usage | 4.88 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Tickets
| URL | /wp-admin/admin.php?page=ticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.321 s |
| Memory usage | 3.52 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Fields
| URL | /wp-admin/admin.php?page=fieldordering |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.274 s |
| Memory usage | 3.41 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Configurations
| URL | /wp-admin/admin.php?page=configuration |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.454 s |
| Memory usage | 4.6 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Priority
| URL | /wp-admin/admin.php?page=priority |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.423 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Departments
| URL | /wp-admin/admin.php?page=department |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.224 s |
| Memory usage | 3.34 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Themes
| URL | /wp-admin/admin.php?page=themes |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.544 s |
| Memory usage | 3.43 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Email Templates
| URL | /wp-admin/admin.php?page=emailtemplate |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.583 s |
| Memory usage | 3.7 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Reports
| URL | /wp-admin/admin.php?page=reports |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.255 s |
| Memory usage | 3.28 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Translations
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=translations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.326 s |
| Memory usage | 3.28 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Premium Addons
| URL | /wp-admin/admin.php?page=premiumplugin |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.271 s |
| Memory usage | 3.29 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Help
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=help |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.271 s |
| Memory usage | 3.48 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.382 s |
| Memory usage | 3.08 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.318 s | 0.343 s | +0.025 s | 3.08 MiB | 3.3 MiB | + 219.09 KiB |
| /wp-admin/edit.php | 0.170 s | 0.202 s | +0.032 s | 3.11 MiB | 3.39 MiB | + 289.04 KiB |
| /wp-admin/post-new.php | 0.898 s | 1.191 s | +0.293 s | 5.27 MiB | 5.48 MiB | + 215.62 KiB |
| /wp-admin/upload.php | 0.422 s | 0.561 s | +0.139 s | 3.03 MiB | 3.24 MiB | + 218.24 KiB |
| /wp-admin/options-writing.php | 0.270 s | 0.164 s | -0.106 s | 3.02 MiB | 3.22 MiB | + 203.1 KiB |
| /wp-admin/media-new.php | 0.243 s | 0.215 s | -0.028 s | 3.01 MiB | 3.22 MiB | + 220.23 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.165 s | 0.187 s | +0.022 s | 3.04 MiB | 3.25 MiB | + 219.58 KiB |
| /wp-admin/post-new.php?post_type=page | 0.811 s | 0.831 s | +0.020 s | 5.26 MiB | 5.47 MiB | + 219.54 KiB |
| /wp-admin/options-discussion.php | 0.205 s | 0.227 s | +0.022 s | 3 MiB | 3.22 MiB | + 219.61 KiB |
| /wp-admin/edit-comments.php | 0.186 s | 0.213 s | +0.027 s | 3.04 MiB | 3.25 MiB | + 216.98 KiB |
| / | 0.279 s | 0.329 s | +0.050 s | 2.96 MiB | 3.08 MiB | + 122.29 KiB |
| Average | 0.361 s | 0.406 s | +0.045 s | 3.44 MiB | 3.65 MiB | + 214.85 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PO File | 48.3% | 56,587 | 195 | 14 | |
| PHP | 43.8% | 51,387 | 5,330 | 199 | |
| CSS | 4.2% | 4,940 | 299 | 10 | |
| JavaScript | 2.8% | 3,242 | 664 | 9 | |
| SQL | 0.4% | 411 | 0 | 76 | |
| JSON | 0.3% | 398 | 0 | 1 | |
| SVG | 0.2% | 229 | 0 | 1 | |
| Total | 117,194 | 6,488 | 310 | ||
PHP Code Analysis | More results »
| Lines of code | 26,697 |
|---|---|
| Total complexity | 6,087 |
| Median class complexity | 22.0 |
| Median method complexity | 3.0 |
| Most complex class | upload |
| Most complex function | upload::process() |
| Classes | 78 |
|---|---|
| Methods | 690 |
| Functions | 29 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 13
- wp_js_ticket_attachments
- wp_js_ticket_config
- wp_js_ticket_departments
- wp_js_ticket_email
- wp_js_ticket_emailtemplates
- wp_js_ticket_erasedatarequests
- wp_js_ticket_fieldsordering
- wp_js_ticket_jshdsessiondata
- wp_js_ticket_priorities
- wp_js_ticket_replies
- wp_js_ticket_system_errors
- wp_js_ticket_tickets
- wp_js_ticket_users
Options wp_options 3
- _wpjshd_session_
- jssupport_post_installation
- jssupportticket_show_review_box_after
Capabilities 2
- jsst_support_ticket
- jsst_support_ticket_tickets
PHP Error Log 2 lines
[10-Jan-2022 04:41:51 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[10-Jan-2022 04:41:51 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238