JS Help Desk 2.5.8
Does JS Help Desk work with WordPress 5.8.3 and PHP 7.4.8? A smoke test was performed on .
Summary
Errors
| 2 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 213.69 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.037 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 5.8.3 |
|---|---|
| PHP version | 7.4.8 |
| MySQL version | 8.0.21 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 7,000+ |
| WordPress.org page | https://wordpress.org/plugins/js-support-ticket/ |
| Badges |
|
Pages 14
Post Installation ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=postinstallation&jstlay=stepone |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=js-support-ticket%2Fjs-support-ticket.php&plugin_status=all&paged=1&s&_wpnonce=d8826c8649 |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.866 s |
| Memory usage | 4.14 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk
| URL | /wp-admin/admin.php?page=jssupportticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.476 s |
| Memory usage | 4.88 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Tickets
| URL | /wp-admin/admin.php?page=ticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.351 s |
| Memory usage | 3.52 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Fields
| URL | /wp-admin/admin.php?page=fieldordering |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.350 s |
| Memory usage | 3.41 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Configurations
| URL | /wp-admin/admin.php?page=configuration |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.081 s |
| Memory usage | 4.6 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Priority
| URL | /wp-admin/admin.php?page=priority |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.426 s |
| Memory usage | 3.35 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Departments
| URL | /wp-admin/admin.php?page=department |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.236 s |
| Memory usage | 3.34 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Themes
| URL | /wp-admin/admin.php?page=themes |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.628 s |
| Memory usage | 3.43 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Email Templates
| URL | /wp-admin/admin.php?page=emailtemplate |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.667 s |
| Memory usage | 3.7 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Reports
| URL | /wp-admin/admin.php?page=reports |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.257 s |
| Memory usage | 3.27 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Translations
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=translations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.279 s |
| Memory usage | 3.28 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Premium Addons
| URL | /wp-admin/admin.php?page=premiumplugin |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.283 s |
| Memory usage | 3.29 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Help
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=help |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.276 s |
| Memory usage | 3.48 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.461 s |
| Memory usage | 3.08 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.300 s | 0.341 s | +0.041 s | 3.08 MiB | 3.3 MiB | + 218.13 KiB |
| /wp-admin/edit.php | 0.168 s | 0.198 s | +0.030 s | 3.11 MiB | 3.39 MiB | + 288.09 KiB |
| /wp-admin/post-new.php | 0.823 s | 1.163 s | +0.340 s | 5.27 MiB | 5.48 MiB | + 214.66 KiB |
| /wp-admin/upload.php | 0.467 s | 0.473 s | +0.006 s | 3.03 MiB | 3.24 MiB | + 216.66 KiB |
| /wp-admin/options-writing.php | 0.232 s | 0.160 s | -0.072 s | 3.02 MiB | 3.22 MiB | + 201.55 KiB |
| /wp-admin/media-new.php | 0.314 s | 0.216 s | -0.098 s | 3.01 MiB | 3.22 MiB | + 218.68 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.177 s | 0.192 s | +0.015 s | 3.04 MiB | 3.25 MiB | + 218.02 KiB |
| /wp-admin/post-new.php?post_type=page | 0.748 s | 0.781 s | +0.033 s | 5.26 MiB | 5.47 MiB | + 218.59 KiB |
| /wp-admin/options-discussion.php | 0.220 s | 0.250 s | +0.030 s | 3 MiB | 3.22 MiB | + 218.03 KiB |
| /wp-admin/edit-comments.php | 0.194 s | 0.213 s | +0.019 s | 3.04 MiB | 3.25 MiB | + 216.03 KiB |
| / | 0.254 s | 0.321 s | +0.067 s | 2.96 MiB | 3.08 MiB | + 122.19 KiB |
| Average | 0.354 s | 0.392 s | +0.037 s | 3.44 MiB | 3.65 MiB | + 213.69 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PO File | 48.4% | 56,587 | 195 | 14 | |
| PHP | 43.8% | 51,215 | 5,329 | 198 | |
| CSS | 4.1% | 4,846 | 293 | 10 | |
| JavaScript | 2.8% | 3,242 | 664 | 9 | |
| SQL | 0.3% | 409 | 0 | 75 | |
| JSON | 0.3% | 398 | 0 | 1 | |
| SVG | 0.2% | 229 | 0 | 1 | |
| Total | 116,926 | 6,481 | 308 | ||
PHP Code Analysis | More results »
| Lines of code | 26,524 |
|---|---|
| Total complexity | 6,078 |
| Median class complexity | 22.0 |
| Median method complexity | 3.0 |
| Most complex class | upload |
| Most complex function | upload::process() |
| Classes | 77 |
|---|---|
| Methods | 687 |
| Functions | 29 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 13
- wp_js_ticket_attachments
- wp_js_ticket_config
- wp_js_ticket_departments
- wp_js_ticket_email
- wp_js_ticket_emailtemplates
- wp_js_ticket_erasedatarequests
- wp_js_ticket_fieldsordering
- wp_js_ticket_jshdsessiondata
- wp_js_ticket_priorities
- wp_js_ticket_replies
- wp_js_ticket_system_errors
- wp_js_ticket_tickets
- wp_js_ticket_users
Options wp_options 2
- _wpjshd_session_
- jssupport_post_installation
Capabilities 2
- jsst_support_ticket
- jsst_support_ticket_tickets
PHP Error Log 2 lines
[08-Jan-2022 07:34:33 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 237
[08-Jan-2022 07:34:33 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 238