JS Help Desk 2.4.5
Does JS Help Desk work with WordPress 5.7.2 and PHP 7.4.8? A smoke test was performed on .
Summary
Errors
| 2 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 219.37 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
| WordPress version | 5.7.2 |
|---|---|
| PHP version | 7.4.8 |
| MySQL version | 8.0.21 |
| PHP memory limit | 256M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 7,000+ |
| WordPress.org page | https://wordpress.org/plugins/js-support-ticket/ |
| Badges |
|
Pages 7
Post Installation ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=postinstallation&jstlay=stepone |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=js-support-ticket%2Fjs-support-ticket.php&plugin_status=all&paged=1&s&_wpnonce=dc8689df5d |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 1.220 s |
| Memory usage | 3.82 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk
| URL | /wp-admin/admin.php?page=jssupportticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.722 s |
| Memory usage | 4.62 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Tickets
| URL | /wp-admin/admin.php?page=ticket |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.399 s |
| Memory usage | 3.26 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Configurations
| URL | /wp-admin/admin.php?page=configuration |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 1.224 s |
| Memory usage | 4.27 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Translations
| URL | /wp-admin/admin.php?page=jssupportticket&jstlay=translations |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.816 s |
| Memory usage | 2.97 MiB |
| JS errors | None |
| Resource errors | None |
Help Desk → Premium Addons
| URL | /wp-admin/admin.php?page=premiumplugin |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.318 s |
| Memory usage | 2.97 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.501 s |
| Memory usage | 2.82 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.291 s | 0.329 s | +0.038 s | 2.82 MiB | 3.05 MiB | + 236.7 KiB |
| /wp-admin/edit.php | 0.406 s | 0.408 s | +0.002 s | 2.86 MiB | 3.09 MiB | + 229.82 KiB |
| /wp-admin/post-new.php | 1.340 s | 1.142 s | -0.198 s | 5.02 MiB | 5.24 MiB | + 219 KiB |
| /wp-admin/upload.php | 0.533 s | 0.555 s | +0.022 s | 2.7 MiB | 2.92 MiB | + 226.91 KiB |
| /wp-admin/options-writing.php | 0.197 s | 0.226 s | +0.029 s | 2.71 MiB | 2.9 MiB | + 196.52 KiB |
| /wp-admin/media-new.php | 0.243 s | 0.239 s | -0.004 s | 2.67 MiB | 2.89 MiB | + 227.78 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.230 s | 0.258 s | +0.028 s | 2.77 MiB | 2.99 MiB | + 229.63 KiB |
| /wp-admin/post-new.php?post_type=page | 1.492 s | 0.704 s | -0.788 s | 5.01 MiB | 5.22 MiB | + 218.92 KiB |
| /wp-admin/options-discussion.php | 0.230 s | 0.279 s | +0.049 s | 2.67 MiB | 2.9 MiB | + 229.01 KiB |
| /wp-admin/edit-comments.php | 0.230 s | 0.268 s | +0.038 s | 2.78 MiB | 3 MiB | + 227.01 KiB |
| / | 0.276 s | 0.409 s | +0.133 s | 2.65 MiB | 2.82 MiB | + 171.81 KiB |
| Average | 0.497 s | 0.438 s | -0.059 s | 3.15 MiB | 3.37 MiB | + 219.37 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PHP | 78.9% | 51,223 | 7,163 | 194 | |
| CSS | 7.5% | 4,869 | 260 | 12 | |
| PO File | 6.2% | 4,035 | 2 | 1 | |
| JavaScript | 5.8% | 3,759 | 682 | 11 | |
| JSON | 0.6% | 398 | 0 | 1 | |
| SQL | 0.6% | 376 | 0 | 62 | |
| SVG | 0.4% | 229 | 0 | 1 | |
| Total | 64,889 | 8,107 | 282 | ||
PHP Code Analysis | More results »
| Lines of code | 28,334 |
|---|---|
| Total complexity | 6,586 |
| Median class complexity | 23.0 |
| Median method complexity | 3.0 |
| Most complex class | upload |
| Most complex function | upload::process() |
| Classes | 76 |
|---|---|
| Methods | 712 |
| Functions | 35 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 13
- wp_js_ticket_attachments
- wp_js_ticket_config
- wp_js_ticket_departments
- wp_js_ticket_email
- wp_js_ticket_emailtemplates
- wp_js_ticket_erasedatarequests
- wp_js_ticket_fieldsordering
- wp_js_ticket_jshdsessiondata
- wp_js_ticket_priorities
- wp_js_ticket_replies
- wp_js_ticket_system_errors
- wp_js_ticket_tickets
- wp_js_ticket_users
Options wp_options 2
- _wpjshd_session_
- jssupport_post_installation
Capabilities 2
- jsst_support_ticket
- jsst_support_ticket_tickets
PHP Error Log 2 lines
[31-May-2021 07:57:54 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 233
[31-May-2021 07:57:54 UTC] PHP Notice: Undefined variable: allticket_percentage in /wp-content/plugins/js-support-ticket/modules/ticket/tpls/admin_tickets.php on line 234