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3. 6.0.14

Awesome Support 6.0.14

Does Awesome Support work with WordPress 5.9.3 and PHP 7.4.8? A smoke test was performed on 2022-04-06 11:28:42 UTC.

Summary

Pages 29

Plugins ‹ Test site — WordPress

Dashboard →

Tickets

Tickets → Add New

Tickets → Tags

Tickets → Channels

Tickets → Settings

Tickets → Settings → Registration

Tickets → Settings → Moderated Registration

Tickets → Settings → Privacy

Tickets → Settings → Fields

Tickets → Settings → Permissions

Tickets → Settings → Style

Tickets → Settings → E-Mails

Tickets → Settings → Products Management

Tickets → Settings → Basic Time Tracking

Tickets → Settings → REST API

Tickets → Settings → File Upload

Tickets → Settings → Advanced

Tickets → Settings → Language Options

Tickets → Settings → Integrations

Tickets → Tools

Tickets → Tools → Log Viewer

Tickets → Tools → Cleanup

Tickets → Addons

Tickets → Get a Free Addon!

Tickets → Help & Support

Tickets → About

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.361 s	0.439 s	+0.078 s	3.37 MiB	5.95 MiB	+ 2.58 MiB
/wp-admin/edit.php	0.213 s	0.333 s	+0.120 s	3.4 MiB	6.02 MiB	+ 2.62 MiB
/wp-admin/post-new.php	1.142 s	2.088 s	+0.946 s	5.65 MiB	8.22 MiB	+ 2.56 MiB
/wp-admin/upload.php	0.628 s	0.742 s	+0.114 s	3.25 MiB	5.9 MiB	+ 2.65 MiB
/wp-admin/options-writing.php	0.307 s	0.240 s	-0.067 s	3.24 MiB	5.89 MiB	+ 2.64 MiB
/wp-admin/media-new.php	0.314 s	0.244 s	-0.070 s	3.23 MiB	5.89 MiB	+ 2.66 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.217 s	0.313 s	+0.096 s	3.27 MiB	5.92 MiB	+ 2.66 MiB
/wp-admin/post-new.php?post_type=page	0.954 s	1.012 s	+0.058 s	5.65 MiB	8.21 MiB	+ 2.56 MiB
/wp-admin/options-discussion.php	0.247 s	0.387 s	+0.140 s	3.22 MiB	5.82 MiB	+ 2.6 MiB
/wp-admin/edit-comments.php	0.240 s	0.293 s	+0.053 s	3.27 MiB	5.92 MiB	+ 2.65 MiB
/	0.300 s	0.276 s	-0.024 s	3.4 MiB	5.1 MiB	+ 1.71 MiB
Average	0.448 s	0.579 s	+0.131 s	3.72 MiB	6.26 MiB	+ 2.54 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PO File	70.5%	137,814	93,967	52
	PHP	19.4%	37,989	17,184	233
	CSS	4.9%	9,509	1,896	32
	HTML	1.9%	3,692	0	48
	JavaScript	1.6%	3,134	953	112
	LESS	1.4%	2,678	1,199	27
	Markdown	0.3%	556	0	2
	SVG	0.1%	180	2	4
	JSON	0.0%	62	0	3
Total			195,614	115,201	513

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

• wp_sm_sessions

Options wp_options 8

• sm_session_db_version
• ticket_channel_children
• wisdom_notification_times
• wpas_db_version
• wpas_default_channels_added
• wpas_options
• wpas_setup_email_templates
• wpas_version

Custom Post Types 4

ID	Name
ticket	Tickets
ticket_reply	Ticket Replies
ticket_history	Ticket History
ticket_log	Ticket Log

Meta Boxes

{
    "ticket": {
        "wpas-mb-details": {
            "title": "Ticket Details",
            "context": "side"
        },
        "wpas-mb-version": {
            "title": "Misc and Debug",
            "context": "side"
        },
        "wpas-mb-ticket-main-tabs": {
            "title": "Main Tabs",
            "context": "normal"
        }
    }
}

Roles 4

ID	Name
wpas_manager	Support Supervisor
wpas_support_manager	Support Manager
wpas_agent	Support Agent
wpas_user	Support User

Capabilities 41

• view_ticket
• view_private_ticket
• edit_ticket
• edit_other_ticket
• edit_private_ticket
• delete_ticket
• delete_reply
• delete_private_ticket
• delete_other_ticket
• assign_ticket
• assign_ticket_creator
• close_ticket
• reply_ticket
• settings_tickets
• ticket_taxonomy
• create_ticket
• attach_files
• view_unassigned_tickets
• manage_licenses_for_awesome_support
• administer_awesome_support
• ticket_manage_tags
• ticket_edit_tags
• ticket_delete_tags
• ticket_manage_products
• ticket_edit_products
• ticket_delete_products
• ticket_manage_departments
• ticket_edit_departments
• ticket_delete_departments
• ticket_manage_priorities
• ticket_edit_priorities
• ticket_delete_priorities
• ticket_manage_channels
• ticket_edit_channels
• ticket_delete_channels
• ticket_manage_privacy
• ticket_manage_ticket_type
• ticket_edit_ticket_type
• ticket_delete_ticket_type
• ticket_manage_ticket_templates
• view_all_tickets

PHP Error Log 2 lines

[06-Apr-2022 11:29:40 UTC] PHP Deprecated:  allowed_block_types is <strong>deprecated</strong> since version 5.8.0! Use allowed_block_types_all instead. in /wp-includes/functions.php on line 5698
[06-Apr-2022 11:29:45 UTC] PHP Deprecated:  allowed_block_types is <strong>deprecated</strong> since version 5.8.0! Use allowed_block_types_all instead. in /wp-includes/functions.php on line 5698

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