Report - Awesome Support 4.3.2

Does Awesome Support work with WordPress 4.8.3 and PHP 7.0.16? A smoke test was performed on 2017-11-01 05:39:18 UTC.

Summary

Errors

	No PHP errors, warnings or notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors
	Looks good! No problems were detected.

Performance

Memory usage: 1016.73 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.027 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	4.8.3
PHP version	7.0.16
MySQL version	5.7.17
PHP memory limit	256M

Plugin Info

Last updated	2025-03-27T08:55:00+00:00
Active installs	8,000+
WordPress.org page	https://wordpress.org/plugins/awesome-support/
Badges	Get badge code

Pages 11

About Awesome Support ‹ Test site — WordPress

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-about
Requested URL	/wp-admin/plugins.php?action=activate&plugin=awesome-support%2Fawesome-support.php&plugin_status=all&paged=1&s&_wpnonce=aa2f349fe4
Aspect	after-activation
HTTP status	200 OK
Load time	0.580 s
Memory usage	4.66 MiB
JS errors	None
Resource errors	None

Tickets

URL	/wp-admin/edit.php?post_type=ticket
Aspect	menu-item
HTTP status	200 OK
Load time	0.077 s
Memory usage	4.01 MiB
JS errors	None
Resource errors	None

Tickets → Add New

URL	/wp-admin/post-new.php?post_type=ticket
Aspect	menu-item
HTTP status	200 OK
Load time	0.091 s
Memory usage	4.2 MiB
JS errors	None
Resource errors	None

Tickets → Tags

URL	/wp-admin/edit-tags.php?taxonomy=ticket-tag&post_type=ticket
Aspect	menu-item
HTTP status	200 OK
Load time	0.060 s
Memory usage	3.84 MiB
JS errors	None
Resource errors	None

Tickets → Channels

URL	/wp-admin/edit-tags.php?taxonomy=ticket_channel&post_type=ticket
Aspect	menu-item
HTTP status	200 OK
Load time	0.074 s
Memory usage	3.94 MiB
JS errors	None
Resource errors	None

Tickets → Settings

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-settings
Aspect	menu-item
HTTP status	200 OK
Load time	0.066 s
Memory usage	3.92 MiB
JS errors	None
Resource errors	None

Tickets → Tools

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-status
Aspect	menu-item
HTTP status	200 OK
Load time	0.065 s
Memory usage	4.16 MiB
JS errors	None
Resource errors	None

Tickets → Addons

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-addons
Aspect	menu-item
HTTP status	200 OK
Load time	2.204 s
Memory usage	6.02 MiB
JS errors	None
Resource errors	None

Tickets → Get a Free Addon!

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-optin
Aspect	menu-item
HTTP status	200 OK
Load time	0.095 s
Memory usage	3.92 MiB
JS errors	None
Resource errors	None

Tickets → About

URL	/wp-admin/edit.php?post_type=ticket&page=wpas-about
Aspect	menu-item
HTTP status	200 OK
Load time	0.094 s
Memory usage	3.83 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200 OK
Load time	0.129 s
Memory usage	3.09 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.142 s	0.065 s	-0.077 s	2.9 MiB	3.97 MiB	+ 1.07 MiB
/wp-admin/edit.php	0.096 s	0.126 s	+0.030 s	2.92 MiB	4.03 MiB	+ 1.11 MiB
/wp-admin/post-new.php	0.071 s	0.100 s	+0.029 s	2.99 MiB	4.07 MiB	+ 1.08 MiB
/wp-admin/upload.php	0.044 s	0.071 s	+0.027 s	2.82 MiB	3.83 MiB	+ 1.01 MiB
/wp-admin/options-writing.php	0.073 s	0.064 s	-0.009 s	2.82 MiB	3.82 MiB	+ 1.01 MiB
/wp-admin/media-new.php	0.046 s	0.059 s	+0.013 s	2.81 MiB	3.81 MiB	+ 1.01 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.094 s	0.110 s	+0.016 s	2.85 MiB	3.85 MiB	+ 1 MiB
/wp-admin/post-new.php?post_type=page	0.059 s	0.249 s	+0.190 s	2.98 MiB	4.06 MiB	+ 1.08 MiB
/wp-admin/options-discussion.php	0.073 s	0.100 s	+0.027 s	2.81 MiB	3.82 MiB	+ 1.01 MiB
/wp-admin/edit-comments.php	0.069 s	0.111 s	+0.042 s	2.85 MiB	3.92 MiB	+ 1.07 MiB
/	0.080 s	0.090 s	+0.010 s	2.61 MiB	3.09 MiB	+ 498.86 KiB
Average	0.077 s	0.104 s	+0.027 s	2.85 MiB	3.84 MiB	+ 1016.73 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Options `wp_options` 9

_wp_session_expires_fc3559c64f4f6b9b7500d5b38a448564
_wp_session_fc3559c64f4f6b9b7500d5b38a448564
rdn_fetch_8901710
ticket_channel_children
wpas_db_version
wpas_default_channels_added
wpas_options
wpas_support_products
wpas_version

Custom Post Types 4

ID	Name
ticket	Tickets
ticket_reply	Ticket Replies
ticket_history	Ticket History
ticket_log	Ticket Log

Meta Boxes

{
    "ticket": {
        "wpas-mb-details": "Ticket Details",
        "wpas-mb-cf": "Custom Fields",
        "wpas-mb-becf": "Admin Only Custom Fields",
        "wpas-mb-ticket-statistics": "Ticket Statistics"
    }
}

Roles 4

ID	Name
wpas_manager	Support Supervisor
wpas_support_manager	Support Manager
wpas_agent	Support Agent
wpas_user	Support User

Capabilities 35

view_ticket
view_private_ticket
edit_ticket
edit_other_ticket
edit_private_ticket
delete_ticket
delete_reply
delete_private_ticket
delete_other_ticket
assign_ticket
close_ticket
reply_ticket
settings_tickets
ticket_taxonomy
create_ticket
attach_files
view_unassigned_tickets
manage_licenses_for_awesome_support
administer_awesome_support
ticket_manage_tags
ticket_edit_tags
ticket_delete_tags
ticket_manage_products
ticket_edit_products
ticket_delete_products
ticket_manage_departments
ticket_edit_departments
ticket_delete_departments
ticket_manage_priorities
ticket_edit_priorities
ticket_delete_priorities
ticket_manage_channels
ticket_edit_channels
ticket_delete_channels
view_all_tickets

PHP Error Log

The log file is empty.

Awesome Support 4.3.2