1. Home
2. Awesome Support – WordPress HelpDesk & Support Plugin
3. 4.1.0

Awesome Support 4.1.0

Does Awesome Support work with WordPress 4.8.2 and PHP 7.0.16? A smoke test was performed on 2017-09-21 03:12:12 UTC.

Summary

Pages 11

About Awesome Support ‹ Test site — WordPress

Tickets

Tickets → Add New

Tickets → Tags

Tickets → Channels

Tickets → Settings

Tickets → Tools

Tickets → Addons

Tickets → Get a Free Addon!

Tickets → About

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.093 s	0.043 s	-0.050 s	2.9 MiB	3.87 MiB	+ 995.49 KiB
/wp-admin/edit.php	0.078 s	0.105 s	+0.027 s	2.91 MiB	3.92 MiB	+ 1.01 MiB
/wp-admin/post-new.php	0.063 s	0.088 s	+0.025 s	2.99 MiB	4.03 MiB	+ 1.04 MiB
/wp-admin/upload.php	0.074 s	0.068 s	-0.006 s	2.82 MiB	3.8 MiB	+ 1002.79 KiB
/wp-admin/options-writing.php	0.063 s	0.058 s	-0.005 s	2.81 MiB	3.79 MiB	+ 1002.05 KiB
/wp-admin/media-new.php	0.037 s	0.049 s	+0.012 s	2.8 MiB	3.78 MiB	+ 1003.93 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.068 s	0.088 s	+0.020 s	2.84 MiB	3.82 MiB	+ 999.71 KiB
/wp-admin/post-new.php?post_type=page	0.153 s	0.057 s	-0.096 s	2.98 MiB	3.97 MiB	+ 1017.03 KiB
/wp-admin/options-discussion.php	0.069 s	0.081 s	+0.012 s	2.81 MiB	3.79 MiB	+ 1004.24 KiB
/wp-admin/edit-comments.php	0.092 s	0.083 s	-0.009 s	2.85 MiB	3.83 MiB	+ 1002.01 KiB
/	0.067 s	0.066 s	-0.001 s	2.6 MiB	3.07 MiB	+ 483.82 KiB
Average	0.078 s	0.071 s	-0.006 s	2.85 MiB	3.79 MiB	+ 964.26 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Options wp_options 9

• _wp_session_ed03a9f38d762c5c15cc8e1d9497d33b
• _wp_session_expires_ed03a9f38d762c5c15cc8e1d9497d33b
• rdn_fetch_8901710
• ticket_channel_children
• wpas_db_version
• wpas_default_channels_added
• wpas_options
• wpas_support_products
• wpas_version

Custom Post Types 4

ID	Name
ticket	Tickets
ticket_reply	Ticket Replies
ticket_history	Ticket History
ticket_log	Ticket Log

Meta Boxes

{
    "ticket": {
        "wpas-mb-details": "Ticket Details",
        "wpas-mb-cf": "Custom Fields",
        "wpas-mb-becf": "Admin Only Custom Fields",
        "wpas-mb-ticket-statistics": "Ticket Statistics"
    }
}

Roles 4

ID	Name
wpas_manager	Support Supervisor
wpas_support_manager	Support Manager
wpas_agent	Support Agent
wpas_user	Support User

Capabilities 35

• view_ticket
• view_private_ticket
• edit_ticket
• edit_other_ticket
• edit_private_ticket
• delete_ticket
• delete_reply
• delete_private_ticket
• delete_other_ticket
• assign_ticket
• close_ticket
• reply_ticket
• settings_tickets
• ticket_taxonomy
• create_ticket
• attach_files
• view_unassigned_tickets
• manage_licenses_for_awesome_support
• administer_awesome_support
• ticket_manage_tags
• ticket_edit_tags
• ticket_delete_tags
• ticket_manage_products
• ticket_edit_products
• ticket_delete_products
• ticket_manage_departments
• ticket_edit_departments
• ticket_delete_departments
• ticket_manage_priorities
• ticket_edit_priorities
• ticket_delete_priorities
• ticket_manage_channels
• ticket_edit_channels
• ticket_delete_channels
• view_all_tickets

PHP Error Log

The log file is empty.

---