WP-Live Chat by 3CX 8.1.5

Does WP-Live Chat by 3CX work with WordPress 5.3.2 and PHP 7.2.16? A smoke test was performed on .

Summary

Errors
2Unrecognized messages in the PHP error log
No JavaScript exceptions
All test pages loaded successfully
No resource errors
Performance

Memory usage: 626.65 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.178 seconds
The average page load time increased by this amount after activating the plugin.

Environment
WordPress version5.3.2
PHP version7.2.16
MySQL version8.0.15
PHP memory limit256M
Plugin Info
Last updated
Active installs 40,000+
WordPress.org page https://wordpress.org/plugins/wp-live-chat-support/
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Pages 16

Plugins ‹ Test site — WordPress

Page screenshot: Plugins ‹ Test site — WordPress
URL /wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL /wp-admin/plugins.php?action=activate&plugin=wp-live-chat-support%2Fwp-live-chat-support.php&plugin_status=all&paged=1&s&_wpnonce=740e1103c4
Aspect after-activation
HTTP status 200
Load time 2.236 s
Memory usage 4.2 MiB
JS errors None
Resource errors None

Live Chat

Page screenshot: Live Chat
URL /wp-admin/admin.php?page=wplivechat-menu-dashboard
Requested URL /wp-admin/admin.php?page=wplivechat-menu
Aspect menu-item
HTTP status 200
Load time 0.576 s
Memory usage 4.22 MiB
JS errors None
Resource errors None

Live Chat → Dashboard

Page screenshot: Live Chat → Dashboard
URL /wp-admin/admin.php?page=wplivechat-menu-dashboard
Aspect menu-item
HTTP status 200
Load time 0.387 s
Memory usage 4.14 MiB
JS errors None
Resource errors None

Live Chat → Settings

Page screenshot: Live Chat → Settings
URL /wp-admin/admin.php?page=wplivechat-menu-settings
Aspect menu-item
HTTP status 200
Load time 1.484 s
Memory usage 5.03 MiB
JS errors None
Resource errors None

Live Chat → History

Page screenshot: Live Chat → History
URL /wp-admin/admin.php?page=wplivechat-menu-history
Aspect menu-item
HTTP status 200
Load time 0.367 s
Memory usage 4.12 MiB
JS errors None
Resource errors None

Live Chat → Missed Chats

Page screenshot: Live Chat → Missed Chats
URL /wp-admin/admin.php?page=wplivechat-menu-missed-chats
Aspect menu-item
HTTP status 200
Load time 0.537 s
Memory usage 4.12 MiB
JS errors None
Resource errors None

Live Chat → Offline Messages

Page screenshot: Live Chat → Offline Messages
URL /wp-admin/admin.php?page=wplivechat-menu-offline-messages
Aspect menu-item
HTTP status 200
Load time 0.287 s
Memory usage 4.12 MiB
JS errors None
Resource errors None

Live Chat → Departments (beta)

Page screenshot: Live Chat → Departments (beta)
URL /wp-admin/admin.php?page=wplivechat-menu-departments
Aspect menu-item
HTTP status 200
Load time 0.201 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Reports

Page screenshot: Live Chat → Reports
URL /wp-admin/admin.php?page=wplivechat-menu-reporting
Aspect menu-item
HTTP status 200
Load time 0.608 s
Memory usage 4.11 MiB
JS errors None
Resource errors None

Live Chat → Triggers

Page screenshot: Live Chat → Triggers
URL /wp-admin/admin.php?page=wplivechat-menu-triggers
Aspect menu-item
HTTP status 200
Load time 0.288 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Custom Fields

Page screenshot: Live Chat → Custom Fields
URL /wp-admin/admin.php?page=wplivechat-menu-custom-fields
Aspect menu-item
HTTP status 200
Load time 0.224 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Webhooks

Page screenshot: Live Chat → Webhooks
URL /wp-admin/admin.php?page=wplivechat-menu-webhooks-page
Aspect menu-item
HTTP status 200
Load time 0.209 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Support

Page screenshot: Live Chat → Support
URL /wp-admin/admin.php?page=wplivechat-menu-support-page
Aspect menu-item
HTTP status 200
Load time 0.315 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Tools

Page screenshot: Live Chat → Tools
URL /wp-admin/admin.php?page=wplivechat-menu-at
Aspect menu-item
HTTP status 200
Load time 0.202 s
Memory usage 4.1 MiB
JS errors None
Resource errors None

Live Chat → Quick Responses

Page screenshot: Live Chat → Quick Responses
URL /wp-admin/edit.php?post_type=wplc_quick_response
Aspect menu-item
HTTP status 200
Load time 0.424 s
Memory usage 4.18 MiB
JS errors None
Resource errors None

Test site – Just another WordPress site

Page screenshot: Test site – Just another WordPress site
URL /
Aspect front-page
HTTP status 200
Load time 1.141 s
Memory usage 3.91 MiB
JS errors None
Resource errors None

Benchmark

URL Load time Memory usage
Inactive Active Change Inactive Active Change
/wp-admin/index.php0.300 s0.515 s+0.215 s3.61 MiB4.2 MiB+ 601.23 KiB
/wp-admin/edit.php0.223 s0.448 s+0.225 s3.64 MiB4.23 MiB+ 602.05 KiB
/wp-admin/post-new.php1.144 s1.698 s+0.554 s5.36 MiB6.02 MiB+ 673.69 KiB
/wp-admin/upload.php0.516 s0.590 s+0.074 s3.48 MiB4.12 MiB+ 660.5 KiB
/wp-admin/options-writing.php0.294 s0.215 s-0.079 s3.56 MiB4.12 MiB+ 569.6 KiB
/wp-admin/media-new.php0.319 s0.299 s-0.020 s3.46 MiB4.11 MiB+ 663.84 KiB
/wp-admin/edit-tags.php?taxonomy=category0.183 s0.347 s+0.164 s3.56 MiB4.15 MiB+ 606.87 KiB
/wp-admin/post-new.php?post_type=page0.948 s1.377 s+0.429 s5.35 MiB6 MiB+ 666.87 KiB
/wp-admin/options-discussion.php0.330 s0.395 s+0.065 s3.46 MiB4.11 MiB+ 664.46 KiB
/wp-admin/edit-comments.php0.223 s0.276 s+0.053 s3.57 MiB4.15 MiB+ 599.69 KiB
/0.335 s0.610 s+0.275 s3.32 MiB3.89 MiB+ 584.36 KiB
Average 0.438 s0.615 s+0.178 s3.85 MiB4.46 MiB+ 626.65 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 10

Options wp_options 15

User Metadata wp_usermeta 2

Custom Post Types 1

ID Name
wplc_quick_responseQuick Responses

Meta Boxes

{
    "wplc_quick_response": {
        "wplc_quick_response_number": {
            "title": "Sort Order",
            "context": "side"
        }
    }
}

Capabilities 7

PHP Error Log 2 lines

[19-Dec-2019 00:42:23 UTC] wplc_return_chat_id_by_rel_or_id cannot find rel=SkeWuvrORr_1576716136799
[19-Dec-2019 00:42:24 UTC] wplc_return_chat_id_by_rel_or_id cannot find rel=SkeWuvrORr_1576716136799
See also: All tests for this plugin, How to Hide the "3CX Live Chat" Admin Menu