Report - WP-Live Chat by 3CX 8.1.4

Does WP-Live Chat by 3CX work with WordPress 5.3 and PHP 7.2.16? A smoke test was performed on 2019-11-13 11:22:51 UTC.

Summary

Errors

54	PHP notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 627.08 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.162 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	5.3
PHP version	7.2.16
MySQL version	8.0.15
PHP memory limit	256M

Plugin Info

Last updated	2024-04-10T08:02:00+00:00
Active installs	40,000+
WordPress.org page	https://wordpress.org/plugins/wp-live-chat-support/
Badges	Get badge code

Pages 16

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=wp-live-chat-support%2Fwp-live-chat-support.php&plugin_status=all&paged=1&s&_wpnonce=3c5df88275
Aspect	after-activation
HTTP status	200
Load time	2.368 s
Memory usage	4.26 MiB
JS errors	None
Resource errors	None

Live Chat

URL	/wp-admin/admin.php?page=wplivechat-menu-dashboard
Requested URL	/wp-admin/admin.php?page=wplivechat-menu
Aspect	menu-item
HTTP status	200
Load time	1.406 s
Memory usage	4.22 MiB
JS errors	None
Resource errors	None

Live Chat → Dashboard

URL	/wp-admin/admin.php?page=wplivechat-menu-dashboard
Aspect	menu-item
HTTP status	200
Load time	0.927 s
Memory usage	4.14 MiB
JS errors	None
Resource errors	None

Live Chat → Settings

URL	/wp-admin/admin.php?page=wplivechat-menu-settings
Aspect	menu-item
HTTP status	200
Load time	1.415 s
Memory usage	5.02 MiB
JS errors	None
Resource errors	None

Live Chat → History

URL	/wp-admin/admin.php?page=wplivechat-menu-history
Aspect	menu-item
HTTP status	200
Load time	0.340 s
Memory usage	4.12 MiB
JS errors	None
Resource errors	None

Live Chat → Missed Chats

URL	/wp-admin/admin.php?page=wplivechat-menu-missed-chats
Aspect	menu-item
HTTP status	200
Load time	0.457 s
Memory usage	4.12 MiB
JS errors	None
Resource errors	None

Live Chat → Offline Messages

URL	/wp-admin/admin.php?page=wplivechat-menu-offline-messages
Aspect	menu-item
HTTP status	200
Load time	0.292 s
Memory usage	4.13 MiB
JS errors	None
Resource errors	None

Live Chat → Departments (beta)

URL	/wp-admin/admin.php?page=wplivechat-menu-departments
Aspect	menu-item
HTTP status	200
Load time	0.227 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Reports

URL	/wp-admin/admin.php?page=wplivechat-menu-reporting
Aspect	menu-item
HTTP status	200
Load time	0.534 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Triggers

URL	/wp-admin/admin.php?page=wplivechat-menu-triggers
Aspect	menu-item
HTTP status	200
Load time	0.275 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Custom Fields

URL	/wp-admin/admin.php?page=wplivechat-menu-custom-fields
Aspect	menu-item
HTTP status	200
Load time	0.247 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Webhooks

URL	/wp-admin/admin.php?page=wplivechat-menu-webhooks-page
Aspect	menu-item
HTTP status	200
Load time	0.215 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Support

URL	/wp-admin/admin.php?page=wplivechat-menu-support-page
Aspect	menu-item
HTTP status	200
Load time	0.304 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Tools

URL	/wp-admin/admin.php?page=wplivechat-menu-at
Aspect	menu-item
HTTP status	200
Load time	0.253 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Live Chat → Quick Responses

URL	/wp-admin/edit.php?post_type=wplc_quick_response
Aspect	menu-item
HTTP status	200
Load time	0.316 s
Memory usage	4.19 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	1.049 s
Memory usage	3.92 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.317 s	0.380 s	+0.063 s	3.62 MiB	4.2 MiB	+ 599.43 KiB
/wp-admin/edit.php	0.258 s	0.498 s	+0.240 s	3.65 MiB	4.23 MiB	+ 601.06 KiB
/wp-admin/post-new.php	1.375 s	1.513 s	+0.138 s	5.36 MiB	6.02 MiB	+ 680.91 KiB
/wp-admin/upload.php	0.476 s	0.586 s	+0.110 s	3.48 MiB	4.12 MiB	+ 659.52 KiB
/wp-admin/options-writing.php	0.158 s	0.446 s	+0.288 s	3.56 MiB	4.12 MiB	+ 568.93 KiB
/wp-admin/media-new.php	0.273 s	0.305 s	+0.032 s	3.46 MiB	4.11 MiB	+ 663.16 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.250 s	0.314 s	+0.064 s	3.56 MiB	4.16 MiB	+ 605.88 KiB
/wp-admin/post-new.php?post_type=page	1.238 s	1.451 s	+0.213 s	5.34 MiB	6 MiB	+ 674.09 KiB
/wp-admin/options-discussion.php	0.241 s	0.451 s	+0.210 s	3.46 MiB	4.11 MiB	+ 663.79 KiB
/wp-admin/edit-comments.php	0.311 s	0.455 s	+0.144 s	3.57 MiB	4.15 MiB	+ 598.7 KiB
/	0.326 s	0.605 s	+0.279 s	3.32 MiB	3.89 MiB	+ 582.44 KiB
Average	0.475 s	0.637 s	+0.162 s	3.85 MiB	4.46 MiB	+ 627.08 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 10

wp_wplc_chat_msgs
wp_wplc_chat_ratings
wp_wplc_chat_sessions
wp_wplc_chat_triggers
wp_wplc_custom_fields
wp_wplc_departments
wp_wplc_offline_messages
wp_wplc_roi_conversions
wp_wplc_roi_goals
wp_wplc_webhooks

Options `wp_options` 15

wplc_api_secret_token
WPLC_CHOOSE_ACCEPTING
wplc_current_version
WPLC_CUSTOM_CSS
WPLC_CUSTOM_JS
wplc_db_version
WPLC_GDPR_ENABLED_AT_LEAST_ONCE
WPLC_GUID
WPLC_GUID_CHECK
WPLC_GUID_URL
WPLC_HIDE_CHAT
wplc_node_server_secret_token
WPLC_SETTINGS
wplc_stats
WPLC_V8_FIRST_TIME

User Metadata `wp_usermeta` 2

wplc_ma_agent
wplc_chat_agent_online

Custom Post Types 1

ID	Name
wplc_quick_response	Quick Responses

Meta Boxes

{
    "wplc_quick_response": {
        "wplc_quick_response_number": {
            "title": "Sort Order",
            "context": "side"
        }
    }
}

Capabilities 7

edit_wplc_quick_response
edit_other_wplc_quick_response
publish_wplc_quick_response
read_wplc_quick_response
read_private_wplc_quick_response
delete_wplc_quick_response
wplc_ma_agent

PHP Error Log 54 lines

[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 221
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 224
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 243
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 244
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 246
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 247
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 249
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 250
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 252
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 253
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 255
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 256
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 258
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 259
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 261
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 262
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 264
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 265
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 221
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 224
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 243
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 244
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 246
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 247
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 249
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 250
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 252
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 253
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 255
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 256
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 258
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 259
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 261
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 262
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 264
[13-Nov-2019 11:23:03 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 265
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 221
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_require_user_info in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 224
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 243
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 244
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 246
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 247
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 249
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 250
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 252
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 253
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 255
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 256
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 258
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_start2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 259
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 261
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_hours_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 262
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 264
[13-Nov-2019 11:23:04 UTC] PHP Notice:  Undefined index: wplc_bh_minutes_end2 in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 265

WP-Live Chat by 3CX 8.1.4