Report - WP Live Chat Support 8.0.24

Does WP Live Chat Support work with WordPress 5.1.1 and PHP 7.0.16? A smoke test was performed on 2019-03-14 17:02:55 UTC.

Summary

Errors

3	PHP notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 401.14 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	5.1.1
PHP version	7.0.16
MySQL version	5.7.17
PHP memory limit	256M

Plugin Info

Last updated	2024-04-10T08:02:00+00:00
Active installs	40,000+
WordPress.org page	https://wordpress.org/plugins/wp-live-chat-support/
Badges	Get badge code

Pages 15

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=wp-live-chat-support%2Fwp-live-chat-support.php&plugin_status=all&paged=1&s&_wpnonce=034f4145ab
Aspect	after-activation
HTTP status	200
Load time	0.682 s
Memory usage	3.59 MiB
JS errors	None
Resource errors	None

Live Chat

URL	/wp-admin/admin.php?page=wplivechat-menu-dashboard
Requested URL	/wp-admin/admin.php?page=wplivechat-menu
Aspect	menu-item
HTTP status	200
Load time	4.224 s
Memory usage	3.66 MiB
JS errors	None
Resource errors	None

Live Chat → Dashboard

URL	/wp-admin/admin.php?page=wplivechat-menu-dashboard
Aspect	menu-item
HTTP status	200
Load time	1.142 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Live Chat → Settings

URL	/wp-admin/admin.php?page=wplivechat-menu-settings
Aspect	menu-item
HTTP status	200
Load time	2.766 s
Memory usage	4.21 MiB
JS errors	None
Resource errors	None

Live Chat → Surveys

URL	/wp-admin/admin.php?page=wplivechat-menu-survey
Aspect	menu-item
HTTP status	200
Load time	0.851 s
Memory usage	3.55 MiB
JS errors	None
Resource errors	None

Live Chat → Reporting

URL	/wp-admin/admin.php?page=wplc-basic-reporting
Aspect	menu-item
HTTP status	200
Load time	0.142 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Live Chat → Triggers

URL	/wp-admin/admin.php?page=wplc-basic-triggers
Aspect	menu-item
HTTP status	200
Load time	0.136 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Live Chat → History

URL	/wp-admin/admin.php?page=wplivechat-menu-history
Aspect	menu-item
HTTP status	200
Load time	0.156 s
Memory usage	3.55 MiB
JS errors	None
Resource errors	None

Live Chat → Missed Chats

URL	/wp-admin/admin.php?page=wplivechat-menu-missed-chats
Aspect	menu-item
HTTP status	200
Load time	0.165 s
Memory usage	3.55 MiB
JS errors	None
Resource errors	None

Live Chat → Offline Messages

URL	/wp-admin/admin.php?page=wplivechat-menu-offline-messages
Aspect	menu-item
HTTP status	200
Load time	0.189 s
Memory usage	3.56 MiB
JS errors	None
Resource errors	None

Live Chat → Webhooks

URL	/wp-admin/admin.php?page=wplc-webhooks-page
Aspect	menu-item
HTTP status	200
Load time	0.169 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Live Chat → Support

URL	/wp-admin/admin.php?page=wplivechat-menu-support-page
Aspect	menu-item
HTTP status	200
Load time	0.193 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Live Chat → Extensions

URL	/wp-admin/admin.php?page=wplivechat-menu-extensions-page
Aspect	menu-item
HTTP status	200
Load time	2.978 s
Memory usage	3.59 MiB
JS errors	None
Resource errors	None

Live Chat → Extensions → Suggested Plugins

URL	/wp-admin/admin.php?page=wplivechat-menu-extensions-page&type=additional
Aspect	menu-item-tab
HTTP status	200
Load time	0.265 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.479 s
Memory usage	3.39 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.263 s	0.249 s	-0.014 s	3.29 MiB	3.64 MiB	+ 361.55 KiB
/wp-admin/edit.php	0.173 s	0.246 s	+0.073 s	3.32 MiB	3.67 MiB	+ 359.8 KiB
/wp-admin/post-new.php	1.368 s	1.091 s	-0.277 s	4.92 MiB	5.43 MiB	+ 517.45 KiB
/wp-admin/upload.php	0.459 s	0.401 s	-0.058 s	3.15 MiB	3.56 MiB	+ 414.89 KiB
/wp-admin/options-writing.php	0.205 s	0.178 s	-0.027 s	3.23 MiB	3.55 MiB	+ 324.01 KiB
/wp-admin/media-new.php	0.196 s	0.298 s	+0.102 s	3.13 MiB	3.54 MiB	+ 417.4 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.165 s	0.243 s	+0.078 s	3.17 MiB	3.58 MiB	+ 417.99 KiB
/wp-admin/post-new.php?post_type=page	1.190 s	1.084 s	-0.106 s	4.91 MiB	5.41 MiB	+ 510.19 KiB
/wp-admin/options-discussion.php	0.254 s	0.219 s	-0.035 s	3.14 MiB	3.55 MiB	+ 417.71 KiB
/wp-admin/edit-comments.php	0.261 s	0.202 s	-0.059 s	3.24 MiB	3.59 MiB	+ 351.69 KiB
/	0.646 s	0.317 s	-0.329 s	3.01 MiB	3.32 MiB	+ 319.91 KiB
Average	0.471 s	0.412 s	-0.059 s	3.5 MiB	3.89 MiB	+ 401.14 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 4

wp_wplc_chat_msgs
wp_wplc_chat_sessions
wp_wplc_offline_messages
wp_wplc_webhooks

Options `wp_options` 12

wplc_api_secret_token
wplc_current_version
wplc_db_version
WPLC_ET_FIRST_RUN
WPLC_ET_SETTINGS
WPLC_GDPR_ENABLED_AT_LEAST_ONCE
WPLC_HIDE_CHAT
wplc_node_server_secret_token
wplc_seen_surveys
WPLC_SETTINGS
wplc_stats
WPLC_V8_FIRST_TIME

User Metadata `wp_usermeta` 2

wplc_ma_agent
wplc_chat_agent_online

Capabilities 7

wplc_ma_agent
edit_wplc_quick_response
edit_other_wplc_quick_response
publish_wplc_quick_response
read_wplc_quick_response
read_private_wplc_quick_response
delete_wplc_quick_response

PHP Error Log 3 lines

[14-Mar-2019 17:03:32 UTC] PHP Notice:  Undefined index: client in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 3723
[14-Mar-2019 17:03:32 UTC] PHP Notice:  Undefined index: wplc_settings_bg in /wp-content/plugins/wp-live-chat-support/includes/blocks/wplc-inline-chat-box/index.php on line 22
[14-Mar-2019 17:03:35 UTC] PHP Notice:  Undefined index: wplc_settings_bg in /wp-content/plugins/wp-live-chat-support/includes/blocks/wplc-inline-chat-box/index.php on line 22

WP Live Chat Support 8.0.24