Report - WP Live Chat Support 8.0.21

Does WP Live Chat Support work with WordPress 5.0.3 and PHP 7.0.16? A smoke test was performed on 2019-01-10 02:08:53 UTC.

Summary

Errors

3	PHP notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 381.99 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: 0.062 seconds
The average page load time increased by this amount after activating the plugin.

Environment

WordPress version	5.0.3
PHP version	7.0.16
MySQL version	5.7.17
PHP memory limit	256M

Plugin Info

Last updated	2024-04-10T08:02:00+00:00
Active installs	40,000+
WordPress.org page	https://wordpress.org/plugins/wp-live-chat-support/
Badges	Get badge code

Pages 15

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=wp-live-chat-support%2Fwp-live-chat-support.php&plugin_status=all&paged=1&s&_wpnonce=2d3616de87
Aspect	after-activation
HTTP status	200
Load time	0.366 s
Memory usage	3.53 MiB
JS errors	None
Resource errors	None

Live Chat

URL	/wp-admin/admin.php?page=wplivechat-menu
Aspect	menu-item
HTTP status	200
Load time	1.135 s
Memory usage	3.69 MiB
JS errors	None
Resource errors	None

Live Chat → Credits

URL	/wp-admin/admin.php?page=wplivechat-menu&action=credits
Aspect	menu-item-tab
HTTP status	200
Load time	1.800 s
Memory usage	3.61 MiB
JS errors	None
Resource errors	None

Live Chat → Settings

URL	/wp-admin/admin.php?page=wplivechat-menu-settings
Aspect	menu-item
HTTP status	200
Load time	3.574 s
Memory usage	4.15 MiB
JS errors	None
Resource errors	None

Live Chat → Surveys

URL	/wp-admin/admin.php?page=wplivechat-menu-survey
Aspect	menu-item
HTTP status	200
Load time	0.991 s
Memory usage	3.48 MiB
JS errors	None
Resource errors	None

Live Chat → Reporting

URL	/wp-admin/admin.php?page=wplc-basic-reporting
Aspect	menu-item
HTTP status	200
Load time	0.202 s
Memory usage	3.47 MiB
JS errors	None
Resource errors	None

Live Chat → Triggers

URL	/wp-admin/admin.php?page=wplc-basic-triggers
Aspect	menu-item
HTTP status	200
Load time	0.164 s
Memory usage	3.47 MiB
JS errors	None
Resource errors	None

Live Chat → History

URL	/wp-admin/admin.php?page=wplivechat-menu-history
Aspect	menu-item
HTTP status	200
Load time	0.185 s
Memory usage	3.49 MiB
JS errors	None
Resource errors	None

Live Chat → Missed Chats

URL	/wp-admin/admin.php?page=wplivechat-menu-missed-chats
Aspect	menu-item
HTTP status	200
Load time	0.196 s
Memory usage	3.48 MiB
JS errors	None
Resource errors	None

Live Chat → Offline Messages

URL	/wp-admin/admin.php?page=wplivechat-menu-offline-messages
Aspect	menu-item
HTTP status	200
Load time	0.208 s
Memory usage	3.49 MiB
JS errors	None
Resource errors	None

Live Chat → Webhooks

URL	/wp-admin/admin.php?page=wplc-webhooks-page
Aspect	menu-item
HTTP status	200
Load time	0.221 s
Memory usage	3.47 MiB
JS errors	None
Resource errors	None

Live Chat → Support

URL	/wp-admin/admin.php?page=wplivechat-menu-support-page
Aspect	menu-item
HTTP status	200
Load time	0.179 s
Memory usage	3.47 MiB
JS errors	None
Resource errors	None

Live Chat → Extensions

URL	/wp-admin/admin.php?page=wplivechat-menu-extensions-page
Aspect	menu-item
HTTP status	200
Load time	2.802 s
Memory usage	3.52 MiB
JS errors	None
Resource errors	None

Live Chat → Extensions → Suggested Plugins

URL	/wp-admin/admin.php?page=wplivechat-menu-extensions-page&type=additional
Aspect	menu-item-tab
HTTP status	200
Load time	0.160 s
Memory usage	3.47 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.489 s
Memory usage	3.32 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.236 s	0.380 s	+0.144 s	3.22 MiB	3.57 MiB	+ 360.96 KiB
/wp-admin/edit.php	0.201 s	0.250 s	+0.049 s	3.25 MiB	3.6 MiB	+ 353.24 KiB
/wp-admin/post-new.php	0.896 s	1.140 s	+0.244 s	4.92 MiB	5.36 MiB	+ 452.39 KiB
/wp-admin/upload.php	0.385 s	0.406 s	+0.021 s	3.15 MiB	3.49 MiB	+ 350.91 KiB
/wp-admin/options-writing.php	0.166 s	0.183 s	+0.017 s	3.14 MiB	3.48 MiB	+ 353.25 KiB
/wp-admin/media-new.php	0.169 s	0.224 s	+0.055 s	3.07 MiB	3.47 MiB	+ 417.25 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.186 s	0.195 s	+0.009 s	3.17 MiB	3.51 MiB	+ 352.94 KiB
/wp-admin/post-new.php?post_type=page	0.783 s	0.897 s	+0.114 s	4.9 MiB	5.34 MiB	+ 445.13 KiB
/wp-admin/options-discussion.php	0.194 s	0.204 s	+0.010 s	3.07 MiB	3.48 MiB	+ 417.25 KiB
/wp-admin/edit-comments.php	0.188 s	0.203 s	+0.015 s	3.18 MiB	3.52 MiB	+ 351.73 KiB
/	0.277 s	0.285 s	+0.008 s	2.92 MiB	3.26 MiB	+ 346.88 KiB
Average	0.335 s	0.397 s	+0.062 s	3.45 MiB	3.83 MiB	+ 381.99 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 4

wp_wplc_chat_msgs
wp_wplc_chat_sessions
wp_wplc_offline_messages
wp_wplc_webhooks

Options `wp_options` 12

wplc_api_secret_token
wplc_current_version
wplc_db_version
WPLC_ET_FIRST_RUN
WPLC_ET_SETTINGS
WPLC_GDPR_ENABLED_AT_LEAST_ONCE
WPLC_HIDE_CHAT
wplc_node_server_secret_token
wplc_seen_surveys
WPLC_SETTINGS
wplc_stats
WPLC_V8_FIRST_TIME

User Metadata `wp_usermeta` 2

wplc_ma_agent
wplc_chat_agent_online

Capabilities 7

wplc_ma_agent
edit_wplc_quick_response
edit_other_wplc_quick_response
publish_wplc_quick_response
read_wplc_quick_response
read_private_wplc_quick_response
delete_wplc_quick_response

PHP Error Log 3 lines

[10-Jan-2019 02:09:23 UTC] PHP Notice:  Undefined index: client in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 4271
[10-Jan-2019 02:09:23 UTC] PHP Notice:  Undefined index: wplc_settings_bg in /wp-content/plugins/wp-live-chat-support/includes/blocks/wplc-inline-chat-box/index.php on line 22
[10-Jan-2019 02:09:25 UTC] PHP Notice:  Undefined index: wplc_settings_bg in /wp-content/plugins/wp-live-chat-support/includes/blocks/wplc-inline-chat-box/index.php on line 22

WP Live Chat Support 8.0.21