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  3. 8.0.18

WP Live Chat Support 8.0.18

Does WP Live Chat Support work with WordPress 4.9.8 and PHP 7.0.16? A smoke test was performed on .

Summary

Errors
1PHP notices
1JavaScript exceptions
All test pages loaded successfully
No resource errors
Performance

Memory usage: 364.85 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment
WordPress version4.9.8
PHP version7.0.16
MySQL version5.7.17
PHP memory limit256M
Plugin Info
Last updated
Active installs 40,000+
WordPress.org page https://wordpress.org/plugins/wp-live-chat-support/
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Pages 16

Plugins ‹ Test site — WordPress

Page screenshot: Plugins ‹ Test site — WordPress
URL /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=
Requested URL /wp-admin/plugins.php?action=activate&plugin=wp-live-chat-support%2Fwp-live-chat-support.php&plugin_status=all&paged=1&s&_wpnonce=80825ffaef
Aspect after-activation
HTTP status 200 OK
Load time 0.192 s
Memory usage 3.41 MiB
JS errors None
Resource errors None

Live Chat

Page screenshot: Live Chat
URL /wp-admin/admin.php?page=wplivechat-menu
Aspect menu-item
HTTP status 200 OK
Load time 0.089 s
Memory usage 3.57 MiB
JS errors 
[
    {
        "message": "ReferenceError: Can't find variable: Audio",
        "trace": [
            {
                "file": "https://bleeper.io/app/assets/js/bleeper-agent-dev.js?ver=8.0.18",
                "line": 57,
                "function": "global code"
            }
        ]
    }
]
Resource errors None

Live Chat → Credits

Page screenshot: Live Chat → Credits
URL /wp-admin/admin.php?page=wplivechat-menu&action=credits
Aspect menu-item-tab
HTTP status 200 OK
Load time 0.082 s
Memory usage 3.42 MiB
JS errors None
Resource errors None

Live Chat → Settings

Page screenshot: Live Chat → Settings
URL /wp-admin/admin.php?page=wplivechat-menu-settings
Aspect menu-item
HTTP status 200 OK
Load time 1.372 s
Memory usage 3.96 MiB
JS errors None
Resource errors None

Live Chat → Surveys New

Page screenshot: Live Chat → Surveys New
URL /wp-admin/admin.php?page=wplivechat-menu-survey
Aspect menu-item
HTTP status 200 OK
Load time 0.053 s
Memory usage 3.3 MiB
JS errors None
Resource errors None

Live Chat → Reporting Pro

Page screenshot: Live Chat → Reporting Pro
URL /wp-admin/admin.php?page=wplc-basic-reporting
Aspect menu-item
HTTP status 200 OK
Load time 0.083 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Live Chat → Triggers Pro

Page screenshot: Live Chat → Triggers Pro
URL /wp-admin/admin.php?page=wplc-basic-triggers
Aspect menu-item
HTTP status 200 OK
Load time 0.078 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Live Chat → History

Page screenshot: Live Chat → History
URL /wp-admin/admin.php?page=wplivechat-menu-history
Aspect menu-item
HTTP status 200 OK
Load time 0.057 s
Memory usage 3.37 MiB
JS errors None
Resource errors None

Live Chat → Missed Chats

Page screenshot: Live Chat → Missed Chats
URL /wp-admin/admin.php?page=wplivechat-menu-missed-chats
Aspect menu-item
HTTP status 200 OK
Load time 0.144 s
Memory usage 3.37 MiB
JS errors None
Resource errors None

Live Chat → Offline Messages

Page screenshot: Live Chat → Offline Messages
URL /wp-admin/admin.php?page=wplivechat-menu-offline-messages
Aspect menu-item
HTTP status 200 OK
Load time 0.094 s
Memory usage 3.37 MiB
JS errors None
Resource errors None

Live Chat → Webhooks

Page screenshot: Live Chat → Webhooks
URL /wp-admin/admin.php?page=wplc-webhooks-page
Aspect menu-item
HTTP status 200 OK
Load time 0.088 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Live Chat → Support

Page screenshot: Live Chat → Support
URL /wp-admin/admin.php?page=wplivechat-menu-support-page
Aspect menu-item
HTTP status 200 OK
Load time 0.052 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Live Chat → Extensions

Page screenshot: Live Chat → Extensions
URL /wp-admin/admin.php?page=wplivechat-menu-extensions-page
Aspect menu-item
HTTP status 200 OK
Load time 1.782 s
Memory usage 3.4 MiB
JS errors None
Resource errors None

Live Chat → Extensions → Suggested Plugins

Page screenshot: Live Chat → Extensions → Suggested Plugins
URL /wp-admin/admin.php?page=wplivechat-menu-extensions-page&type=additional
Aspect menu-item-tab
HTTP status 200 OK
Load time 0.075 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Live Chat → GDPR

Page screenshot: Live Chat → GDPR
URL /wp-admin/admin.php?page=wplivechat-menu-gdpr-page
Aspect menu-item
HTTP status 200 OK
Load time 0.126 s
Memory usage 3.29 MiB
JS errors None
Resource errors None

Test site – Just another WordPress site

Page screenshot: Test site – Just another WordPress site
URL /
Aspect front-page
HTTP status 200 OK
Load time 0.139 s
Memory usage 3.14 MiB
JS errors None
Resource errors None

Benchmark

URL Load time Memory usage
Inactive Active Change Inactive Active Change
/wp-admin/index.php0.127 s0.073 s-0.054 s3.12 MiB3.45 MiB+ 345.45 KiB
/wp-admin/edit.php0.115 s0.068 s-0.047 s3.14 MiB3.47 MiB+ 337.73 KiB
/wp-admin/post-new.php0.177 s0.123 s-0.054 s3.21 MiB3.54 MiB+ 342.89 KiB
/wp-admin/upload.php0.113 s0.062 s-0.051 s2.98 MiB3.35 MiB+ 381.02 KiB
/wp-admin/options-writing.php0.088 s0.055 s-0.033 s2.97 MiB3.36 MiB+ 398.13 KiB
/wp-admin/media-new.php0.055 s0.083 s+0.028 s2.96 MiB3.29 MiB+ 334.13 KiB
/wp-admin/edit-tags.php?taxonomy=category0.114 s0.116 s+0.002 s3 MiB3.39 MiB+ 398.13 KiB
/wp-admin/post-new.php?post_type=page0.172 s0.081 s-0.091 s3.21 MiB3.54 MiB+ 335.63 KiB
/wp-admin/options-discussion.php0.081 s0.079 s-0.002 s2.97 MiB3.29 MiB+ 334.13 KiB
/wp-admin/edit-comments.php0.104 s0.108 s+0.004 s3.01 MiB3.4 MiB+ 398.16 KiB
/0.103 s0.107 s+0.004 s2.75 MiB3.15 MiB+ 407.96 KiB
Average 0.114 s0.087 s-0.027 s3.03 MiB3.39 MiB+ 364.85 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 4

Options wp_options 12

User Metadata wp_usermeta 2

Capabilities 7

PHP Error Log 1 lines

[02-Nov-2018 08:08:05 UTC] PHP Notice:  Undefined index: client in /wp-content/plugins/wp-live-chat-support/wp-live-chat-support.php on line 4256
See also: All tests for this plugin, How to Hide the "3CX Live Chat" Admin Menu